May 1, 2001

FOOD & BEVERAGE

Destination Chicago
Some of Chicago's most interesting new restaurants are tucked into hotels or have sprouted in residential neighborhoods.

Masters of Ceremony
Tableside preparation brings showmanship to the dining room and also can mean additional profits.

SPECIAL REPORT

Melting Pot?
The foodservice work force is a diverse mix of both genders and many races and cultures. But is that true for chefs? The drive for equal opportunities remains unfinished.

BUSINESS

Casual Dining's New Groove
Midprice chains are exploring a variety of new revenue channels.

All Over the Map
Compass Group's aggressive acquisitions strategy makes it a multisegment global powerhouse.

Off the Mark
Taco Bell's problems aren't endemic to the Mexican quick-service restaurant category.

Green Light at UCLA Medical Center
Carlton Green turned an ailing health-care foodservice operation in an industry-standard success.

A Family Life
Pano Karatassos builds Atlanta's Buckhead Life Restaurant Group by always trying something new.

INTERFACE

Michael Jackson
No, not the pop idol. The "Sultan of Suds" talks about his long love affair with the business of brewing great beer and urges operators to show more respect for a well-crafted pint.

OPERATIONS

Point-of-Sale Prepping
Upgrading point-of-sales systems is a never-ending process. Assessing what you need from a system before you buy can make that process less difficult.

The mad cow crisis has made operators wary, but not panic-stricken

EDITORIAL

Viewpoint