January 15, 2003

FOOD & BEVERAGE

Modernizing Mexican
The second most popular ethnic cuisine in the United States, Mexican food remains one of the least understood. That is changing thanks to the emergence of authentic dishes that go beyond tacos and guacamole, items most often associated with south-of-the-border fare. The growth of fresh-Mexican fast-casual chains and the appearance of sophisticated presentations in white-tablecloth settings are elevating appreciation of this cuisine.

Contemporary Classics: Big on Benedict
On every menu are must-haves, traditional dishes that prove popular across the foodservice spectrum. All jewels occasionally benefit from fresh settings, however, and R&Is new series offers ideas for modernizing menu mainstays. The first to get a 21st century makeover is eggs Benedict, a brunch basic that can win renewed respect with contemporary touches.

BUSINESS

Payback Time
Even in a weak economy, operators toughest competition may be for management talent, the men and women who ultimately determine each locations success. Retaining skilled managers is vital, and companies are exploring new incentives that keep the best and brightest within the fold, helping set one operation apart from others. Learn why partnerships and profit-sharing programs are winning converts at headquarters and in the field.

OPERATIONS

Working Out the Bugs
Integrated pest management is the new standard in food safety.

School Foodservice Takes Time to Task
Organization blasts article critical of school food programs’ health and safety.

DEPARTMENTS

Food For Thought
Carls Jr. borrows an idea from White Castle and tests little square hamburgers; Rande Gerber designs a bar/ lounge that eschews glitz in favor of quiet sophistication; one supermarket ups the ante by including restaurants for hungry shoppers; at Ashland University, food for a study break is only a phone call away; with a transition to new ownership on its mind, Burger King suspends testing of an online loyalty program.

EDITORIAL

Viewpoint
Economy of Uncertainty