Ask the Experts
How often should a district manager visit a unit?
Five operators give their answers.
Do you have a question about how to grow to the next level? , and Chain Leader will find an expert—on financing, franchising, HR, branding, —and answer it in this space.
Meet Pam Felix, co-founder of California Tortilla, a chain of quick-casual Mexican restaurants based in the Washington, D.C., area, and and follow her as she expands to 100 units.
Pam faces a dilemma: to franchise or not?