June 2003

Cover Story: A Mold-Maker for His Times
For more than 50 years, Henry Singer, CEO of Reading, Pa.-based Singer Equipment Co., has applied his business vision, foresight and skills to making his company the dominant dealership in its region and helping to mold the industry into its modern form.

Feature: FE&S 2003 Top Achievers
Bestowed last April at FE&S' State of the Industry Conference, our Top Achievers awards recognize outstanding management performance and contributions to the industry by four members of the E&S distribution channel.

Facility Design Project of the Month:

• Rainwater Restaurant, Alpharetta, Ga.
  This new 22,000-square-foot, two-story restaurant was designed to capture the essence of a Napa Valley wine country estate in its architecture, décor and cuisine. A behind-the-scenes, full-service kitchen was equipped to maximize efficiency during peak periods when up to 400 customers are served.
• Web exclusive supplement

DSR of the Month: Sam Wiltse, Bargreen-Ellingson Inc., Tacoma, Wash.

E&S Spotlight: Beginning The Day With Breakfast Buffets
Unique service items, safe hot-holding capabilities, satellite cook stations and signature items to help create appetizing displays are all elements operators need to consider when offering breakfast buffets to customers.

Product Sales Tips: Dialing Up Combi-Oven Sales
Successfully selling steam-cooking equipment requires a knowledge of a combination of features, applications and your customers' menu programs and cooking methods.

Chain Profile: Red Lobster's Coastal Home Design
Engineered for efficiency and effective quality control, this chain's new Coastal Home design features a residential-style exterior, a bright, colorful dining environment and a back-of-the-house 'T-line' layout that expedites food assembly. Another key feature is a remote pantry station where appetizers, salads, desserts and biscuits are prepared.

Editor's Perspective: Winners & Others

Consultant's Viewpoint: Facing The Ever-Challenging Evolution Of Technology

Parting Shot: Tools Are One Thing...Expertise Is Another

Operator's Opinion: The Benefits Of Business-Building Healthcare Hospitality