July 2003

Cover Story: State of the Industry Conference Recap
More than 250 industry leaders were in attendance at FE&S' second annual market-analysis meeting, which featured research presentations by Technomic and The Industrial Performance Group, two industry-member panels and a gala awards banquet.

Feature: A Return to 'Function Junction'
If volume is vanity and profitability is sanity, will traditional full-service dealers recognize the need to earn functional discounts from factories by providing appropriate value-creating services to E&S end-users? This was only one of the controversial questions posed by two leading manufacturer executives during their thought-provoking 'Function Junction' presentation at this year's FEDA conference.

Editor's Perspective: The Message Is Communications

Parting Shot: Learning From A Recession

Operator's Opinion: What We Need From Facility Design

Stern's Concerns: Is There A Buying Group In Your Future?

Facility Design Project of the Month:

• ThaifoonTaste of Asia
  A newly reconfigured wok station, chef's table, broiler, griddle, steamer and fryers are being used in tandem to help produce a medley of pan-Asian menu creations at one of Salt Lake City's newest and most notable casual-dining restaurants.
• Web exclusive supplement

DSR of the Month: Margie Secor, Manning Brothers Food Equipment Co., Athens, Ga.

E&S Spotlight: Scrapping & DishroomsThe Dish On Warewashers And Scrapping Rooms
Effective cleanup is a messy job and, obviously, absolutely essential in every type of foodservice operation. It won't really matter how good the food is if the tableware isn't clean, and properly sanitized servingware is the first step in an operation's food safety program.

Product Sales Tips: Tips To Warm Up Toaster Sales
Selling customers the right toaster for their specific program applications may not seem like the most complicated sales task. Nonetheless, the ability to fine-tune the details of operators' production requirements, energy standards and space availability can make the difference between a repeat customer and one who's all 'burnt up.'

In Brief: Industry News