October 2003

Cover Story: 2003 Tabletop Performance Award Winners

Feature: TOP of Their Class
Which firm makes the best light equipment? Who do dealers think produces the best refrigeration? Which maker of combi ovens do consultants prefer? What do companies in the supply chain value most in their partners? The answers to all these questions, and many others, can be found in the results of FE&S' third annual Best in Class survey.

Editor's Perspective: Observations From NAFEM

Consultant's Viewpoint: Doing Business In The Dark

Parting Shot: Gaining New Benefits From IT

Operator's Opinion: A Dual Viewpoint On Service

Chain Profile: D'Angelo Sandwich Shops
At a time when the popularity of sandwiches in the quick-service restaurant category is growing, D'Angelo Sandwich Shops continues to differentiate its menu offerings by the use of an on-site grill and off-site lineup of bakery equipment that produces fresh breads daily.

Facility Design Project of the Month:

• Baptist Health Medical Center, Little Rock, Ark.
  A roll-in blast chiller, walk-in and roll-through refrigerators, freezers, combi steamer-ovens, steam-jacketed kettles, fryers, a tray line and a whole gamut of other new equipment were installed as part of this medical center's multi-phase renovation. The recent reconstruction of its 30-year-old kitchen has increased production capacity, reduced labor and brought the facility into compliance with current codes.
• Web exclusive supplement

DSR of the Month: Ronald Apple, Edward Don & Co., Atlanta

E&S Spotlight: Coffee Stations & Pantries Perking Up
Equipment packages for coffee preparation and service vary considerably from operation to operation, depending on the style of service, concept identity and volume of customers served.

Product Sales Tips: Hitting The Sales Hot Spots With Ovens
To understand how the most popular (and some of the most innovative) ovens can add value for customers, it's important to remain current with their most salient selling features.

Web Exclusive: IH/M&RS Celebrates 88 Years Of Service

In Brief: Industry News