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FE&SEditorial Archives2005October — Feature Story

Class Acts
FE&S’ fifth annual Best in Class survey shines the industry spotlight on those manufacturers that subscribing dealers, consultants and broadliners named the ones that help them best meet customer needs.

To get their foot in the door with any dealer, broadliner or consultant, manufacturers need to offer quality products that are priced correctly. To cultivate and maintain a long-term relationship with their distribution partners, though, a manufacturer must do much more. Those manufacturers that go beyond the call by being flexible and responsive when it comes to service, support and anything else that adds value for the end-user earn that coveted preferred status from their individual distribution partners.

Achieving an elite level of trust with even one dealer, broadliner or consultant is no small feat. But when a manufacturer gains the widespread respect from FE&S’ subscribing dealers, broadliners and consultants who participated in our fifth annual study, that company has truly become Best in Class.

FE&S’ Best in Class survey polls a sample of dealers, broadliners and consultants from the magazine’s circulation file to determine who they perceive to be the best manufacturer for a series of key foodservice E&S categories. This year, the survey includes more data than ever (1,000 interviews total), including 425 dealer respondents, 325 broadliner respondents and 250 consultant respondents.

In addition to expanding the number of professionals surveyed, the other significant change in this year’s study was made to the Overall Best in Class designation. The best way to determine whether a company truly is Best in Class is by making like-for-like comparisons with their competitors in that industry segment. For that reason, FE&S now offers an Overall Best in Class Award in four categories: Heavy Equipment, Light Equipment, Smallwares and Tabletop. This table, previously labeled “All Respondents,” provides a clearer result.

Without any further adieu, we present the results from FE&S’ 2005 Best in Class study.

Overall Best in Class by Category
Heavy Equipment Light Equipment Smallwares Tabletop
1. True Mfg. Star Tie: Cambro, Vollrath Libbey/Syracuse/World
2. Hobart Hatco   Oneida/Buffalo
3. Vulcan-Hart APW/Wyatt Carlisle Walco
1. True Mfg. Star Cambro Libbey/Syracuse/World
2. Hobart APW/Wyott Vollrath Walco
3. Vulcan-Hart Hatco Carlisle Oneida/Buffalo
1. Hobart Hobart    
2. Vulcan-Hart Hatco    
3. Cleveland Star    
1. True Star Vollrath Libbey/Syracuse/World
2. Hobart Vollrath Cambro Oneida/Buffalo
3. Vulcan-Hart Bunn-O-Matic Carlisle Homer Laughlin

Overall Best in Class
Heavy Equipment First Second Third
Blast Chillers Traulsen Servolift/Eastern True Mfg.
Braising Pans/Tilting Skillets Groen Cleveland Vulcan-Hart
Broilers Vulcan-Hart Southbend Garland
Chef Counters, Prefab Delfield Randell Advance Tabco
Combi Ovens Blodgett Rational Alto-Shaam
Convection Ovens Blodgett Vulcan-Hart Southbend
Conventional Ovens Vulcan-Hart Blodgett Tie: Garland, Southbend
Conveyor Ovens Lincoln Blodgett Middleby Marshall
Cook & Hold Ovens Alto-Shaam Cres Cor Vulcan-Hart
Cooking Suites Montague Vulcan-Hart Garland
Deck Ovens Blodgett Bakers Pride Garland
Dishwashers/Warewashers Hobart Jackson Champion
Fryers Frymaster Pitco Imperial Commercial Cooking Equipment
Ice Makers Manitowoc Scotsman Hoshizaki
Mixers, 12 Qt. & Larger Hobart Globe Univex
Mobile Heated Cabinets Cres Cor Alto-Shaam Carter-Hoffmann
Ranges Vulcan-Hart Garland Southbend
Refrigerated Prep Tables True Mfg. Delfield Beverage-Aire
Rotisseries Henny Penny Old Hickory/Hickory Alto-Shaam
Stainless Steel Fabrication Advance Tabco Eagle Group

Tie: Delfield & Universal Stainless

Steamers Cleveland Groen Vulcan-Hart
Steam-Jacketed Kettles Groen Cleveland Vulcan-Hart
Upright/Reach-In Refrigeration True Mfg. Traulsen Victory
Ventilation Systems Captive-Aire Greenheck Gaylord
Walk-In Refrigeration Kolpak Thermo-Kool Nor-Lake
Light Equipment
First Second Third
Beverage Blenders Waring/Cuisinart Hamilton Beach Vita-Mix
Coffee Brewers Bunn-O-Matic Bloomfield Fetco
Conveyor Toasters Hatco Star APW/Wyott
Countertop Griddles Star APW/Wyott Vulcan-Hart
Countertop Ovens Bakers Pride Cadco Blodgett
Disposers In-Sink-Erator Salvajor Hobart
Drawer Warmers Hatco Wells APW/Wyott
Electric Slicers Hobart Globe Berkel
Food Processors Robot Coupe Waring/Cuisinart Hobart
Griddles & Grills Star Vulcan-Hart APW/Wyott
Heat Lamps Hatco Merco-Savory APW/Wyott
Hot Dog Equipment Star APW/Wyott Roundup
Induction Cooktops Vollrath CookTek Tie: Garland, Spring
Microwave Ovens Amana Panasonic Sharp
Parts & Accessories FMP Hobart Consolidated Commercial
Pulpers Hobart Somat In-Sink-Erator
Scales Edlund Pelouze Detecto
Self-Leveling Dispensers Servolift/Eastern Lakeside APW/Wyott
Serving Carts Lakeside Vollrath Cambro
Shelving InterMetro Eagle/Metal Masters ISS
Sinks, Prefab Advance Tabco Eagle/Metal Masters Universal Stainless
Underbar Equipment Perlick Glasstender Krowne
Worktables, Prefab Advance Tabco Eagle/Metal Masters Duke
First Second Third
Cookware Vollrath Lincoln Update
Cutlery Dexter-Russell Forschner Mundial
Food Storage Containers Cambro Carlisle Rubbermaid
Thermometers/Sensors Cooper-Atkins Taylor Comark
First Second Third
Dinnerware/Chinaware Libbey/Syracuse/World Oneida/Buffalo Homer Laughlin
Flatware Oneida/Buffalo Libbey/Syracuse/World Walco
Glassware Libbey/Syracuse/World Anchor Hocking Cardinal

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