January 31, 2005
Report: Brinker Exec Stresses ESL Needs
Douglas Brooks, CEO of Dallas-based Brinker International, said that the U.S. restaurant industry must increase its efforts in providing English-language skills to non-English speaking employees, according to a report in the Dallas Business Journal.
Brooks, who made the comments at the Corporate ESL summit in Dallas, said that the restaurant industry has made strides in educating foreign-language speakers, but more must be done to give them the language skills that will allow them to advance their careers. The country’s Hispanic population, he stated, offers the restaurant industry the opportunity to lower its annual employee turnover rate, which Brooks states has stayed at 100% throughout his 30 years in the industry.
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