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Listen to the Leaders
The Chain Leader Cover Society is made up of all the executives who have graced the cover of the magazine since its debut in August 1996. The list is a who’s who of leaders who have set the agenda in the chain restaurant industry and continue to be in the vanguard.
Chain Leader periodically talks to these executives for updates on what they’ve been working on since they were on the cover. We decided to let you listen in.
New this year, each Cover Society interview is available as an audio file, to listen to at your computer or download as a podcast. A complete print transcript also is available to download.
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A Little More Friday’s
Richard Snead appeared on the cover of Chain Leader in July 2002, about four months into his tenure as president of Dallas-based Carlson Restaurants Worldwide. He said his top goal was to refresh the TGI Friday’s brand through its operations, people practices, marketing, restaurant design and menu. Carlson embarked on a three-year initiative it dubbed 1-40-05: to be No. 1 by its 40th birthday in 2005. Pleased with the success of the program but unable to rest on his laurels, Snead tells Chain Leader what’s next for the legendary brand.
Listen to the Richard Snead interview.
Download the Richard Snead interview as a podcast.
Read a transcript of the interview.
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Richard Snead
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Jon Luther graced Chain Leader’s cover in November 2003, 10 months after he joined Allied Domecq QSR, then-owner of Dunkin’ Donuts, Baskin-Robbins and Togo’s. Since then, Dunkin’ Brands, as the trio is now called, traded hands a few times before finding a home with a group of private-equity firms: Bain Capital Partners, The Carlyle Group and Thomas H. Lee Partners. Chain Leader Editor-in-Chief Mary Boltz Chapman checked in to see what’s new and what’s next for Dunkin’ Brands.
Download the Jon Luther interview as a podcast.
Read a transcript of the interview.
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Jon Luther
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