July 2004

Cover Story: Dealer IT UpdateThe Returns Begin

Facility Design Project of the Month:

• Washington, D.C., Convention Center
  Steam griddles, infrared broilers and a gas cooktop with refrigerated drawers below are among the state-of-the-art equipment that is on display in a seven-concept dining pavilion set in a long, narrow space managed by Centerplate in the new Washington, D.C., Convention Center.
• Web exclusive supplement

DSR Clinic: How do you prospect successfully for new accounts?

DSR of the Month: Jason Sapp, TriMark FoodCraft, Winston-Salem, N.C.

E&S Spotlight: Raising the 'Bar' With Self-Serve Breakfasts
Convenient and appetizing food displays, safe hot and cold holding capabilities and unique service items are all elements operators will consider when equipping their facilities with self-service breakfast bars.

Product Sales Tips: Freeze Out Competition With Ice Machine Sales
Ice machines are now key components in the success of practically every foodservice operation. Despite this fact, however, many end-users attempt to purchase units on price alone rather than on their needs and the benefits offered by the machines.

Feature: The eBay Factor
Up on the internet, eBay continues to grow its sales of new and used foodservice equipment and supplies. FE&S spoke with the online auction leader and industry experts to find out who's buying, who's selling and the sort of impact this evolving web-based distribution option is having on our channel and industry.

Website Exclusive: Economic Outlook

Point Counterpoint: Do Foreign Products Pose Unfair Competition?
Imports are nothing new in our industry, yet as more and more goods from overseas are brought to the United States to challenge domestic products, the issue is again a hot topic in foodservice E&S. Here, two industry experts present their opposing views on whether foreign-made E&S now constitutes "unfair" competition.

Editor's Perspective: Know Your Strength

Parting Shot: Partnering Service With Sales

Operator's Opinion: Purchasing EquipmentWhere To Begin?

Stern's Concerns: Why Reps Feel Undervalued

In Brief: Industry News