August 2004

Cover Story: Managing Margins At Soldier Field
Though they make an impressive addition to a company's résumé, stadium/arena projects are risky propositions for foodservice E&S dealers. To make such work profitable, a firm needs an accurate bid, an eye for detail and expert project-management abilities.

Feature Story:

• Accounting for Receivables
  Key individuals (two owners and two senior executives) from four smaller E&S dealerships share their best practices and modus operandi on the essential job of keeping money owed to their firms flowing in on a timely basis.
• Web Exclusive
  Here's the continuation of the best practices and collection tips we've gathered to help dealers account for their receivables.

Facility Design Project of the Month:

• Park Grill In Millennium Park
  A behind-the-scenes kitchen and bakery, outfitted with equipment ranging from convection ovens and charbroilers to ranges and a small rotisserie, allow staff to produce meals for the new Park Grill restaurant and its outdoor summer patio, an adjoining café and catered events in Chicago's latest park and performance center.
• Web exclusive supplement

DSR of the Month: Nancy Barber, The Boelter Cos., Milwaukee

E&S Spotlight: Dialing For The DishRoom Service Equipment
Specialized equipment packages and kitchen designs are integral to operators' success in responding to the challenge of providing customers with appealing room service meals.

Product Sales Tips: Get The Lowdown On Undercounter Refrigerators
As heavily used and (too often) abused products, undercounter refrigerators distinguish themselves in part by how much of a beating they can take.

Chain Profile: Phillips Famous Seafood
The prototype for Phillips Famous Seafood's fast-casual restaurants was designed to feature an open kitchen so customers can look on while staff produce crab cakes and other signature seafood items.

Editor's Perspective: Getting What You Pay For

Parting Shot: Why Growth Plans Fail

Operator's Opinion: The Operator Is The Customer

Consultant's Viewpoint: Roles And Identities

DSR Clinic: How do you keep your product knowledge current?

Web Exclusive: Economic Outlook