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Contents At A Glance

R&IEditorial Archives2001March 15 — Contents

March 15, 2001

FOOD & BEVERAGE

Breakfast Treats
With quality expectations for coffee so high, undistiguished breakfast baked goods just won't cut it anymore. No longer an afterthought, items such as muffins, pastries, croissants and bagels are displaying newfound variety.

SPECIAL REPORT

Point and Purchase
"The foodservice sector is finally tapping into the opportunities that e-commerce presents," says securities analyst Allan Hickok. The most visible manifestation is the industry's embrace of online purchasing of food, supplies and equipment, a shift that has changed how business is done.

BUSINESS

Spreading Like Wildfire
Lettuce Entertain You Enterprises has regained control of the Wildfire dinner-house concept it developed. The company sees great opportunities in the niche the three-unit restaurant occupies.

Get in Stride with Generation Y
Understanding teen-agers is difficult enough for their parents, but operators looking to hire and retain teen-age workers must understand what makes this generation tick.

Banner Year
Bon Appétit Management has begun using standardized marketing materials, a small but significant chage for a contract feeder that prides itself on fostering individualism.

INTERFACE

Samuel Betances
"Diversity is not about counting heads, but making heads count."

OPERATIONS

The Chill Drill
Asking the right questions is crucial to purchasing the proper ice system.

EDITORIAL

Viewpoint
Soft Landings






 
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