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FE&SEditorial Archives2003April — Cover Story

2003 Distribution Giants

Stocked with exclusive, newly gathered information on our top 100 traditional dealers' size and structure, key achievements, challenges and objectives, as well as up-to-date sales figures, the 2003 Distribution Giants report details distributor performance during the most challenging year in a decade.

This year's Distribution Giants report features a new format, new information and was compiled using a methodology different than that employed during recent years. To accomplish our goal of creating up-to-date and more accurate profiles of the Top 100 traditional dealer Distribution Giants, members of FE&S' editorial staff personally contacted firms, including those ranked in our 2002 listings and others previously not included.

What we found out (besides the fact that a few leading dealers continue to want to fly "under the radar" and not divulge any corporate information) was that the majority of our Top 100 confronted the challenges posed by the economy in 2002 by working to improve their most important internal practices and departments. (You can check out these initiatives in the "Top Achievements of 2002" section of our new profiles.) Merger and acquisition activity, on the other hand, was rarely reported by our survey respondents, and fewer still indicated that they anticipate buying or joining up with other dealerships during this year. This speaks not only of the unpredictability of our current political and economic circumstances, but also of dealers' desire to control costs and resource use more closely in order to attain necessary competitive advantages.

Overall, our Top 100 dealers accounted for slightly more than $3 billion in total sales in 2002, up from just under $3 billion in 2001. Nonetheless, as a review of our Top 100 dealers' individual 2001 and 2002 sales figures will reveal, an unusually large number of respondents reported revenue decreases for last year, reflective of the generally tough times our industry has recently been experiencing. Will dealer (and broadliner) sales increase by a similarly modest percentage this year or will war, shaky consumer confidence and continuing overcapacity cause an actual sales decline? Although current conditions remain so uncertain as to preclude an accurate projection, you can rest assured that next year's Distribution Giants report will provide the most accurate financial scorecard, as well as exclusive insights into dealers' size, scope, challenges and objectives.

1. Edward Don & Co.
Headquarters: N. Riverside, Ill.
Company e-mail address: N/A
President/E-mail address: Steve Don;
Number of employees: 980
Number of DSRs: 300
Salespeople compensation: Salary and commission
Number of branches and locations: 6
Buying Group affiliation: None
Total sales in 2001: $395.0 million
Total sales in 2002: $395.0 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 25%; Supplies, 20%; Tabletop, 25%; Janitorial, 10%; Paper/Disposables, 20%
2002 sales breakdown by Customer Type: Noncommercial, 15%; Independent Restaurants, 25%; Chain Restaurants, 40%; Hotels/Resorts, 20%
Top 3 achievements in 2002:
1. Received Torch Award for marketplace ethics from Better Business Bureau of N. Ill.
2. Acquired new national accounts
3. Expanded successfully on West Coast
Top 3 challenges for 2003:
1. The economy
2. Fuel prices
3. Rising cost of insurance (HC and other)
Top objectives for 2003:
1. Create top-line growth
2. Leverage IT
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? "Looking"
Web Site: www.don.com
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? N/A
Total number of SKUs: 15,000
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during past 12 months? Approx. 15,000
Does your sales force have laptops? Yes

2. The Wasserstrom Co.
Headquarters: Columbus, Ohio
Company e-mail address: N/A
President/E-mail address: Rodney Wasserstrom;
Number of employees: 1,150
Number of DSRs: 32
Salespeople compensation: Commission only
Number of branches and locations: 15
Buying Group affiliation: None
Total sales in 2001: $255.0 million
Total sales in 2002: $277.0 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 45%; Supplies, 20%; Tabletop, 10%; Janitorial, 1%; Paper/Disposables, 4%; Fabrication, 20%
2002 sales breakdown by Customer Type: Noncommercial, 0%; Independent Restaurants, 10%; Chain Restaurants, 80%; Hotels/Resorts, 10%
Top 3 achievements in 2002:
1. Completed integration of Quality Restaurant Supply ('01) acquisition
2. Installed new software for laptops, distribution centers and accounting functions
3. Sales force able to increase sales with new system resources
Top 3 challenges for 2003:
1. Continue to be profitable
2. Control insurance and healthcare costs
3. Grow the business and top line
Top 3 objectives for 2003: N/A
Did your company acquire any other companies 2002? No
Plan merger/acquisitions for 2003? "Looking"
Web Site: www.wasserstrom.com
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? 1% to 2% of sales; 4% to 6% of customers
Total number of SKUs: Approx. 30,000
Did you experience a price increase in 2002 from manufacturers? Yes, slight
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during past 12 months? Approx. 10,000
Does your sales force have laptops? Yes (now testing wireless connections)

3. Franke Contract Group USA
Headquarters: LaVergne, Tenn.
Company e-mail address:
President/E-mail address: Tom Campion;
Number of employees: 480
Number of DSRs: N/A
Salespeople compensation: N/A
Number of branches and locations: 5
Buying Group affiliation: SEFA
Total sales in 2001: $239.27 million*
Total sales in 2002: $225.0 million*
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: Noncommercial; Independent Restaurants; Chain Restaurants, 100%; Hotels/Resorts; Other, 0%
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.frankecg.com
Are you engaged in e-Commerce? No
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? NA
Does your sales force have laptops? Yes

4. QualServ Corp.
Headquarters: Kansas City, Mo.
Company e-mail address:
President/E-mail address: Charles J. Rowe Jr.;
Number of employees: 1,000
Number of DSRs: N/A
Salespeople compensation: Salary and commission
Number of branches and locations: 10
Buying Group affiliation: IFED/ABC
Total sales in 2001: $215.0 million
Total sales in 2002: $210.0 million
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top achievements in 2002: 1. Consolidation of all locations into a single, unified, integrated operation
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? N/A
Web Site: www.qualservcorp.com
Are you engaged in e-Commerce? No
Total number of SKUs: 18,000
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? No
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? Yes

5. Strategic Equipment & Supply Co.
Headquarters: Dallas
Company e-mail address: N/A
President/E-mail address: Kevin Bruce;
Number of employees: 460
Number of DSRs: 80
Salespeople compensation: Salary and commission
Number of branches and locations: 14
Buying Group affiliation: EDI
Total sales in 2001: $190.0 million
Total sales in 2002: $200.0 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 73%; Supplies, 5%; Tabletop, 20%; Janitorial, 1%; Paper/Disposables, 1%
2002 sales breakdown by Customer Type: Noncommercial, 25%; Independent Restaurants, 21%; Chain Restaurants, 37%; Hotels/Resorts, 5%; Other, 12%
Top 3 achievements in 2002:
1. Achieved record revenue
2. Made record profits
3. Acquired record number of new national chain accounts
Top 3 challenges for 2003:
1. Inventory control/SKU reduction
2. The economy
3. Maintaining margins
Top 3 objectives for 2003:
1. Grow revenue
2. Increase efficiency
3. Integrate IT systems
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? Yes
Web Site: www.strategicequipment.com
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? 5%
Total number of SKUs: 7,000
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? Yes

6. TriMark USA Inc.
Headquarters: S. Attleboro, Mass.
Company e-mail address: N/A
President/E-mail address: Bob Halpern;
Number of employees: 400
Number of DSRs: 85
Salespeople compensation: Salary and commission
Number of branches and locations: 5
Buying Group affiliation: IFED/ABC
Total sales in 2001: $187.5 million**
Total sales in 2002: $200.0 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 55%; Supplies/Tabletop/Janitorial/Paper/Disposables, 45%
2002 sales breakdown by Customer Type: Noncommercial, 10%; Independent Restaurants, 60%; Chain Restaurants, 20%; Hotels/Resorts, 10%; Other, 0%
Top 3 achievements in 2002:
1. Maintained business volume
2. Improved productivity
3. Developed targeted new business
Top challenges for 2003:
1. To maintain/improve margins
2. Look for new business opprtunities
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? "Always looking for the right opportunity"
Web Site: www.trimarkusa.com
Are you engaged in e-Commerce? Yes, just started
What % of current customers and sales is generated from e-Commerce? O% to date
Total number of SKUs: 10,000
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes, moderate ones
Total number of customers you did business with during the last 12 months? 7,000
Does your sales force have laptops? Yes

7. PrimeSource FoodService Equipment
Headquarters: Dallas
Company e-mail address:
President/E-mail address: Charles H. James III;
Number of employees: 145
Number of DSRs: Approx. 15
Salespeople compensation: Salary and commission
Number of branches and locations: 4
Buying Group affiliation: Pride
Total sales in 2001: $128.0 million**
Total sales in 2002: $139.9 million
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002:
1. Increased sales in a challenging market
2. Improved operating efficiencies
3. Achieved deeper customer penetration
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site:
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? N/A
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes What is the
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? Yes

8. Hubert Co.
Headquarters: Harrison, Ohio
Company e-mail address: N/A President/E-mail address: Bart Kohler; N/A
Number of employees: 300
Number of DSRs: 105
Salespeople compensation: Salary and commission
Number of branches and locations: 1
Buying Group affiliation: ABC
Total sales in 2001: $93.0 million
Total sales in 2002: $98.0 million
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.hubert.com
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? N/A
Total number of SKUs: 24,000
Did you experience a price increase in 2002 from manufacturers? No
Do you expect price increases from manufacturers in 2003? No
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? Yes

9. The Boelter Companies
Headquarters: Milwaukee
Company e-mail address: N/A
President/E-mail address: Bill Boelter;
Number of employees: 210
Number of DSRs: 45
Salespeople compensation: Salary and commission
Number of branches and locations: 4
Buying Group affiliation: ABC/IFED
Total sales in 2001: $80.0 million**
Total sales in 2002: $89.0 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 30%; Supplies, 15%; Tabletop, 15%; Janitorial, 10%; Paper/Disposables, 30%
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002:
1. Increased profitability
2. Increased sales
3. Effectively controlled costs
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003:
1. Continue to increase sales revenue
2. Increase profitability
3. Control costs
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.boelter.com
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? 5%
Total number of SKUs: 12,000
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? Yes

10. Concept Services Inc.
Headquarters: Austin, Texas
Company e-mail address: N/A
President/E-mail address: Hal Schroeder;
Number of employees: 55
Number of DSRs: 8
Salespeople compensation: Draw vs. commission
Number of branches and locations: 1
Buying Group affiliation: EDI
Total sales in 2001: $62.27 million*
Total sales in 2002: $73.8 million*
2002 sales breakdown by Product Category: Heavy/Light Equipment, 100%
2002 sales breakdown by Customer Type: Chain Restaurants, 70%; Hotels, 30%
Top 3 achievements in 2002:
1. Got 1 more customer to "get it" 2. Did a $10 million project 3. Recorded highest margins in company history
Top 3 challenges for 2003:
1. Provide more opportunities for colleagues
2. Get 1 more customer to "get it"
3. Deliver volume growth for partner-vendors
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.conceptservices.com
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? 1%
Total number of SKUs: "Several hundred"
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes What is the
Total number of customers you did business with during the last 12 months? 150
Does your sales force have laptops? Yes

2003 Distribution Giants Top 100 in E&S Sales
 
2002
Rank
 
 
COMPANY ('01 Rank)
E&S SALES VOLUME
(In $ Millions)
2002             2001
 
% Gain/Loss
1 Edward Don & Co., N. Riverside, Ill. (1) $395.00 $395.00 0.0%
2 The Wasserstrom Co., Columbus, Ohio (2) 277.00 255.00 8.6
3 Franke Contract Group USA, LaVergne, Tenn. (3) 225.00* 239.27* -6.0
4 QualServ Corp., Kansas City, Mo. (4) 210.00 215.00 -2.3
5 Strategic Equipment & Supply Co., Dallas (5) 200.00 190.00 5.0
6 TriMark USA Inc., S. Attleboro, Mass. (6) 200.00 187.50** 6.7
7 PrimeSource FoodService Equipment, Dallas (-) 139.90 128.00** 9.3
8 Hubert Co., Harrison, Ohio (7) 98.00 93.00 5.4
9 The Boelter Companies, Milwaukee (8) 89.00 80.00** 11.3
10 Concept Services Inc., Austin, Texas (13) 73.80* 62.27* 18.5
11 General Hotel & Restaurant Supply Corp., Miami (10) 71.40* 68.00 5.0
12 Duray/J.F. Duncan Industries, Downey, Calif. (11) 71.00* 67.87* 4.6
13 Singer Equipment Co., LP, Reading Pa. (12) 67.00 64.80 3.4
14 Bargreen-Ellingson Inc., Tacoma, Wash. (9) 65.00 72.00 -9.7
15 Stafford-Smith Inc., Kalamazoo, Mich. (15) 60.00 57.00 5.3
16 M. Tucker Inc., Harrison, N.J. (14) 59.00 61.00 -3.3
17 National Restaurant Supply Co., El Paso, Texas (16) 55.50 50.00 11.0
18 Ace Mart Rest. Supply, San Antonio (18) 53.90 46.50 15.9
19 Paramount Restaurant Supply Corp., Warren, R.I. (26) 48.00 36.00** 33.3
20 R.W. Smith & Co., San Diego (17) 47.00 48.00 -2.1

11. General Hotel & Restaurant Supply Corp.
Headquarters: Miami
Company e-mail address:
President/E-mail address: Walter Simon;
Number of employees: 180
Number of DSRs: Approx. 65
Salespeople compensation: Some salary and commission; some salary only; some commission only
Number of branches and locations: 6
Buying Group affiliation: IFED/ABC, Consolidated
Total sales in 2001: $68.0 million
Total sales in 2002: $71.4 million*
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top achievements in 2002: 1. Working on new facility
Top 3 challenges for 2003: N/A
Top objectives for 2003:
1. Continuing company growth
Web Site: www.generalhotel.com
Are you engaged in e-Commerce? No
Total number of SKUs: Approx. 8,000 What is the
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? Yes

12. Duray/J.F. Duncan Industries
Headquarters: Downey, Calif.
Company e-mail address: N/A
President/E-mail address: Johnny Wong; N/A
Number of employees: N/A
Number of DSRs: N/A
Salespeople compensation: N/A
Number of branches and locations: N/A
Buying Group affiliation: N/A
Total sales in 2001: $67.87 million*
Total sales in 2002: $71.0 million*
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? N/A
Web Site: N/A
Are you engaged in e-Commerce? N/A
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? N/A
Do you expect price increases from manufacturers in 2003? N/A
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? N/A

13. Singer Equipment Co., LP
Headquarters: Reading, Pa.
Company e-mail address:
President/E-mail address: Fred Singer;
Number of employees: 180
Number of DSRs: 30
Salespeople compensation: Salary and commission
Number of branches and locations: 4
Buying Group affiliation: ABC/IFED
Total sales in 2001: $64.8 million
Total sales in 2002: $67.0 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 40%; Supplies, 16%; Tabletop, 19%; Janitorial, 7%; Paper/Disposables, 18%
2002 sales breakdown by Customer Type: Noncommercial, 60%; Independent Restaurants, 23%; Chain Restaurants, 2%; Hotels/Resorts, 15%; Other, 0%
Top 3 achievements in 2002:
1. Rolled out wireless laptops to sales force, giving them instant access to real-time inventory, special order status and A/R information
2. Developed an E-commerce site to facilitate customer re-orders
3. Executed our most successful trade show ever
Top challenges for 2003: 1. Manage rising costs such as insurance, fuel, etc.
Top objectives for 2003:
1. Publish our revised catalog
2. Prepare for future physical expansion of our headquarters/distribution center
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.singerequipment.com
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? 1%
Total number of SKUs: 8,500
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 6,723
Does your sales force have laptops? Yes

14. Bargreen-Ellingson Inc.
Headquarters: Tacoma, Wash.
Company e-mail address: None
President/E-mail address: Paul Ellingson;
Number of employees: 220
Number of DSRs: 116
Salespeople compensation: Commission only
Number of branches and locations: 9
Buying Group affiliation: ABC/IFED
Total sales in 2001: $72.0 million
Total sales in 2002: $65.0 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 25%; Supplies, 35%; Tabletop, 25%; Janitorial, 10%; Paper/Disposables, 5%
2002 sales breakdown by Customer Type: Noncommercial, 10%; Independent Restaurants, 40%; Chain Restaurants, 40%; Hotels/Resorts, 10%; Other, 0%
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top objectives for 2003:
1. Maintain gross margins
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? Yes
Web Site: www.bargreen.com
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? 1%
Total number of SKUs: 8,000
Did you experience a price increase in 2002 from manufacturers? No
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 6,000
Does your sales force have laptops? Yes

15. Stafford-Smith Inc.
Headquarters: Kalamazoo, Mich.
Company e-mail address:
President/E-mail address: David J. Stafford;
Number of employees: 169
Number of DSRs: 42
Salespeople compensation: Draw and commission; a few receive straight salary
Number of branches and locations: 9
Buying Group affiliation: EDI and ISE
Total sales in 2001: $57.0 million
Total sales in 2002: $60.0 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 82%; Supplies, 10%; Tabletop, 2%; Janitorial, 2%; Paper/Disposables, 4%
2002 sales breakdown by Customer Type: Noncommercial, 32%; Independent Restaurants, Chain Restaurants, Hotels/Resorts, Other, 68%
Top 3 achievements in 2002:
1. Had best year in company's 62-year history
2. Completed five stadium jobs
3. Acquired new chain accounts
Top 3 challenges for 2003:
1. Staying on top in region
2. Expanding into new markets without losing focus
3. Ensuring we work towards common goals with industry partners
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.staffordsmith.com
Are you engaged in e-Commerce? No
Total number of SKUs: 4,850
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? Yes or desktops, depending on need

2003 Distribution Giants Top 100 in E&S Sales
 
2002
Rank
 
 
COMPANY ('01 Rank)
E&S SALES VOLUME
(In $ Millions)
2002             2001
 
% Gain/Loss
21 Gill Group Inc., Phoenix (19) 46.17 43.62 5.8
22 Baring Industries, Miami (22) 42.00 41.00** 2.4
23 East Bay Rest. Supply Inc., Oakland, Calif. (20) 40.00 42.00 -4.8
24 The Beltram Foodservice Group, Tampa, Fla. (21) 40.00 36.00** -2.4
25 Standard Restaurant Supply, Salt Lake City (25) 39.00* 37.13* 5.0
26 Economy Rest. Fixtures Inc., San Francisco (24) 38.50 38.00 1.3
27 Atlanta Fixture & Sales Co. Inc., Atlanta (23) 37.00 38.00** -2.6
28 Calico Industries Inc., Annapolis Junction, Md. (27) 34.40 33.30 3.3
29 Great Lakes Hotel Supply Co., Detroit (33) 33.00 31.00** 6.5
30 S.S. Kemp & Co., Cleveland (28) 33.00 31.50** 4.8
31 Smith & Greene Co., Kent, Wash. (30) 32.00 29.00 10.3
32 Bensinger's Inc., St. Louis (29) 31.00* 29.13* 6.4
33 Clark Associates Inc., Lancaster, Pa. (31) 30.10 28.50 3.3
34 Best Restaurant Equipment & Design Inc., Columbus, Ohio (38) 29.70 25.00** 18.8
35 Hotel & Restaurant Supply, Merdian, Miss. (37) 29.60 24.50** 21.7
36 Action Sales, Monterey Park, Calif. (40) 29.20 24.00 21.7
37 Zoll Brothers, Indianapolis (32) 29.00* 27.36* 6.0
38 Michael Blackman & Assoc., Santa Monica, Calif. (35) 27.00* 26.00 3.8
39 Adams Burch Inc., Tuxedo, Md. (36) 27.00* 25.61* 5.4
40 Johnson-Lancaster & Assoc. Inc., Safety Harbor, Fla. (39) 26.00 21.00** 23.8

16. M. Tucker Inc.
Headquarters: Harrison, N.J.
Company e-mail address:
President/E-mail address: Steven Tucker;
Number of employees: 95
Number of DSRs: 18
Salespeople compensation: Commission only
Number of branches and locations: 2
Buying Group affiliation: SEFA
Total sales in 2001: $61.0 million
Total sales in 2002: $59.0 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 34%; Supplies, 12%; Tabletop, 8%; Janitorial, 4%; Paper/Disposables, 39%; Fabrication, 3%
2002 sales breakdown by Customer Type: Noncommercial, 50%; Independent Restaurants, Chain Restaurants, 20%; Hotels/Resorts, 10%; Other 20%
Top achievements in 2002:
1. Handled major project at Winter Olympics in Salt Lake City
2. Positive employee attitude and focus while working in the epicenter of the aftermath of 9-11
Top challenges for 2003:
1. Keeping profit margins and collections where they need to be
2. Gain new business during tough economic times
Top objectives for 2003:
1. To position company for next growth spurt
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? "Always looking"
Web Site: www.mtucker.com
Are you engaged in e-Commerce? No
Total number of SKUs: 7,500
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 3,000
Does your sales force have laptops? No

17. National Restaurant Supply Co.
Headquarters: El Paso, Texas
Company e-mail address:
President/E-mail address: Bruce Gulbas;
Number of employees: 135
Number of DSRs: 16
Salespeople compensation: Salary, commission and bonuses
Number of branches and locations: 3
Buying Group affiliation: IFED/ABC
Total sales in 2001: $50.0 million
Total sales in 2002: $55.5 million
2002 sales breakdown by Product Category: Equipment, 70%; Supplies, 30%
2002 sales breakdown by Customer Type: Chains, 70%; Noncommercial, 15%; Hotels/Resorts, 10%; Independents, 5%
Top 3 achievements in 2002:
1. Remodeled and expanded Albuquerque facility
2. Maintained growth
3. Maintained profitability
Top 3 challenges for 2003:
1. Moving into expanded corporate HQ
2. Enhancing IT resources with wireless laptops
3. Opening more non-U.S. sales offices
Top objectives for 2003:
1. Expand sales in existing markets
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? "Always looking"
Web Site: www.nrsupply.com
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? "Negligible, but growing"; (has posted online ordering catalog)
Total number of SKUs: Approx. 3,000
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? Approx. 1,000
Does your sales force have laptops? Yes

18. Ace Mart Restaurant Supply
Headquarters: San Antonio
Company e-mail address: N/A
President/E-mail address: Paul Gustafson;
Number of employees: 261
Number of DSRs: 4
Salespeople compensation: Salary only
Number of branches and locations: 13
Buying Group affiliation: IFED/ABC
Total sales in 2001: $46.5 million
Total sales in 2002: $53.9 million
2002 sales breakdown by Product Category: Equipment, 45%; Supplies, 25%; Tabletop, 15%; Janitorial, 5%; Paper/Disposables, 4%; Fabrication, 6%
2002 sales breakdown by Customer Type: Noncommercial, 20%; Independents, 70%; Chains, 10%
Top 3 achievements in 2002:
1. Still in business!
2. Maintained sales momentum
3. Reduced operating costs
Top 3 challenges for 2003:
1. Controlling costs
2. Expanding market share with "A and B" customers
3. Diversifying revenue
Top objectives for 2003:
1. Continue to expand
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.acemart.com
Are you engaged in e-Commerce? N/A
Total number of SKUs: 7,000
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 35,000
Does your sales force have laptops? Yes

19. Paramount Restaurant Supply Corp.
Headquarters: Warren, R.I.
Company e-mail address:
President/E-mail address: Stephen J. McGarry;
Number of employees: 72
Number of DSRs: N/A
Salespeople compensation: Salary and commission
Number of branches and locations: 5
Buying Group affiliation: SEFA
Total sales in 2001: $36.0 million**
Total sales in 2002: $48.0 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 65%; Supplies, 5%; Fabrication, 20%; Furniture, 10%
2002 sales breakdown by Customer Type: Noncommercial 10%; Independent Restaurants, 5%; Chain Restaurants, 85%; Hotels/Resorts, Other, 0%
Top 3 achievements in 2002:
1. Achieved 35% increase in sales
2. Did record number of job installations
3. Maintained a quality staff to meet our challenges
Top 3 challenges for 2003:
1. Controlling overhead costs
2. Maintaining overall gross profit margin
3. Increasing customer base
Top 3 objectives for 2003:
1. Increase customer base
2. Work with manufacturers on pricing programs
3. Hire new sales representatives in key areas of the country
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site:
Are you engaged in e-Commerce? No
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 300
Does your sales force have laptops? No

20. R.W. Smith & Co.
Headquarters: San Diego
Company e-mail address: N/A
President/E-mail address: Alan Keck;
Number of employees: 125
Number of DSRs: N/A
Salespeople compensation: N/A
Number of branches and locations: 1
Buying Group affiliation: ABC/IFED
Total sales in 2001: $48.0 million
Total sales in 2002: $47.0 million
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003:
1. Attract quality personnel
2. Training
3. Integrate effective technology
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? N/A
Web Site: www.rwsmithco.com
Are you engaged in e-Commerce? N/A
Total number of SKUs: 2,200
Did you experience a price increase in 2002 from manufacturers? N/A
Do you expect price increases from manufacturers in 2003? N/A
Total number of customers you did business with during the last 12 months? 3,500
Does your sales force have laptops? Some

2003 Distribution Giants Top 100 in E&S Sales
 
2002
Rank
 
 
COMPANY ('01 Rank)
E&S SALES VOLUME
(In $ Millions)
2002             2001
 
% Gain/Loss
41 Kirby Restaurant Supply, Longview, Texas (53) 24.80 18.50** 34.1
42 Premier Restaurant Equipment Co., Plymouth, Minn. (46) 23.60* 21.47* 9.9
43 Proctor Cos., Littleton, Colo. (43) 23.00* 22.00 4.5
44 Dykes Restaurant Supply Inc., Huntsville, Ala. (44) 23.00 22.00 4.5
45 Ford Hotel Supply Co. Inc., St. Louis (41) 22.90 22.90** 0.0
46 Sam Tell & Son Inc., Maspeth, N.Y. (42) 21.60 22.20 -2.7
47 Curtis Rest. Equipment Inc., Eugene, Ore. (48) 20.90 20.70 1.0
48 Hockenbergs Equipment & Supply Co., Omaha, Neb. (55) 20.70 17.40** 19.0
49 Choice Rest. Equipment, West Palm Beach, Fla. (50) 20.50* 19.50 5.1
50 Buffalo Hotel Supply Co. Inc., Amherst, N.Y. (51) 20.30 18.80** 8.0
51 United Rest. Equipment Inc., Harrisburg, Pa. (54) $18.90 $18.90 0.0%
52 State Restaurant Equipment Co., Las Vegas, Nev. (58) 18.50 18.80** -1.6
53 Boston Showcase Co., Newton, Mass. (47) 18.40 20.00** -8.0
54 Trendco Inc., Batavia, Ohio (56) 18.00* 17.00 5.9
55 Kamran & Co. Inc., Santa Barbara, Calif. (52) 17.60 16.00** 10.0
56 Bresco, Birmingham, Ala. (63) 17.20 14.90 15.4
57 Gold Star Products, Oak Park, Mich. (59) 16.50* 15.60* 5.8
58 Bunzl Philadelphia, Philadelphia (60) 16.00* 15.50 3.2
59 Schweppe & Sons Inc., Lombard, Ill. (57) 16.00 15.00** 6.7
60 American Restaurant Supply, Aiea, Hawaii (62) 15.70 15.01 4.6

21. Gill Group Inc.
Headquarters: Phoenix
Company e-mail address: N/A
President/E-mail address: Kimberley Gill Rimsza;
Number of employees: 65
Number of DSRs: 26
Salespeople compensation: Salary, bonus and commission
Number of branches and locations: 4 in U.S., 2 overseas
Buying Group affiliation: IFED/ABC
Total sales in 2001: $43.62 million
Total sales in 2002: $46.17 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 86%; Supplies, 7%; Tabletop, 7%
2002 sales breakdown by Customer Type: Federal government, 86%; Negotiated contract work, 14%
Top 3 achievements in 2002:
1. Gill Marketing Co. was recognized by the Defense Logistics Agency as the 2002 recipient of the National "DLA Outstanding Readiness Support Award for Women-Owned Small Business"
2. Contract division doubled in size
3. Gill Marketing's Naval Shipboard division tripled sales from the prior year
Top challenges for 2003: 1. Maintaining sales levels in 2003
Top objectives for 2003:
Same as above
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.gillmarketing.com
Are you engaged in e-Commerce? No
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 2,500
Does your sales force have laptops? Yes

22. Baring Industries
Headquarters: Miami
Company e-mail address:
President/E-mail address: Charles Sperry;
Number of employees: 74
Number of DSRs: 0; Company is a totally project-based contract firm
Salespeople compensation: Salary and commission
Number of branches and locations: 3
Buying Group affiliation: EDI
Total sales in 2001: $41.0 million**
Total sales in 2002: $42.0 million
2002 sales breakdown by Product Category: 100% Heavy/Light Equipment and Fabrication for project work
2002 sales breakdown by Customer Type: Hotels/Resorts, 30%; Noncommercial, 45%; Casinos, 25%
Top 3 achievements in 2002:
1. Obtained new clients
2. Increased customer satisfaction
3. Recruited several new team members
Top 3 challenges for 2003:
1. Competitiveness of business
2. Getting paid for value-added services
3. Maintaining client base while adding new customers
Top 3 objectives for 2003:
1. Obtain slight growth
2. Increase profitability
3. Increase efficiency of business with new systems and procedures
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: Yes; N/A
Are you engaged in e-Commerce? No
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 95
Does your sales force have laptops? Yes

23. East Bay Restaurant Supply Inc.
Headquarters: Oakland, Calif.
Company e-mail address: N/A
President/E-mail address: John L. Breznikar;
Number of employees: 100
Number of DSRs: 35
Salespeople compensation: Salary and bonus
Number of branches and locations: 1
Buying Group affiliation: EDI
Total sales in 2001: $42.0 million
Total sales in 2002: $40.0 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 45%; Supplies, Tabletop, 45%; Janitorial, Paper/Disposables, 10%
2002 sales breakdown by Customer Type: Noncommercial, 30%; Independent Restaurants, 45%; Chain Restaurants, 10%; Hotels/Resorts, 15%; Other, 0%
Top 3 achievements in 2002:
1. Maintained level of profitability
2. Expanded/improved showroom
3. Added retail (supermarket) specialist
Top 3 challenges for 2003:
1. Build an interactive web site
2. Expand sales divisions
3. Improve competitive advantage
Top 3 objectives for 2003: Same as above
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? No
Web Site:
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? Less than 1%
Total number of SKUs: 6,500
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 2,500
Does your sales force have laptops? Yes

24. The Beltram Foodservice Group
Headquarters: Tampa, Fla.
Company e-mail address:
President/E-mail address: Daniel G. Beltram;
Number of employees: 145
Number of DSRs: 32
Salespeople compensation: Salary and commision
Number of branches and locations: 5
Buying Group affiliation: EDI
Total sales in 2001: $36.0 million**
Total sales in 2002: $40.0 million
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002:
1. Consolidated warehousing operations
2. Received 1st Place Award in the Hospitality Category from the ASID
3. Achieved increased productivity in various departments
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003:
1. Improve cash flow/decrease A/R
2. Continue to increase productivity
3. Continue with cost-reduction measures
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.beltram.com
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? Less than 1%
Total number of SKUs: Approx. 4,000
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? Approx. 1,600
Does your sales force have laptops? Yes

25. Standard Restaurant Supply
Headquarters: Salt Lake City
Company e-mail address: N/A
President/E-mail address: Ellery Kingston; N/A
Number of DSRs: N/A
Salespeople compensation: Salary and commission
Number of branches and locations: 7
Buying Group affiliation: NAFED
Total sales in 2001: $37.13 million*
Total sales in 2002: $39.0 millin*
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top achievements in 2002:
1. Revised policies and procedures
Top 3 challenges for 2003: N/A
Top objectives for 2003:
1. Opening new locations
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: Yes; N/A
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? "Insignificant"
Total number of SKUs: 21,465
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
What is the
Total number of customers you did business with during the last 12 months?
N/A
Does your sales force have laptops? No

2003 Distribution Giants Top 100 in E&S Sales
 
2002
Rank
 
 
COMPANY ('01 Rank)
E&S SALES VOLUME
(In $ Millions)
2002             2001
 
% Gain/Loss
61 Bintz Restaurant Supply, Salt Lake City (68) 14.00* 13.15 6.5
62 The Restaurant Source, Denver (64) 14.00 14.10 -0.7
63 Holyoke Equipment Co. Inc., Holyoke, Mass. (69) 13.50 13.00 3.8
64 Curran-Taylor Inc., McMurray, Pa. (76) 13.10* 12.45* 5.2
65 Kittredge Equipment Co. Inc., Springfield, Mass. (72) 13.10 12.70** 3.1
66 H. Weiss Co., Armonk, N.Y. (74) 13.10* 12.48* 5.0
67 Mobile Fixture & Equipment Co., Mobile, Ala. (78) 13.00* 12.00 8.3
68 Bar Boy Products Co. Inc., Farmingdale, N.Y. (70) 12.90 12.80 0.8
69 Direct South Inc., Macon, Ga. (80) 12.60* 11.96* 5.4
70 Rapids Wholesale Equipment, Marion, Iowa (77) 12.50* 12.37 1.1
71 Tassone Equipment Corp., Syosset, N.Y. (81) 12.50* 11.80 5.9
72 United Rest. Equipment, Raleigh, N.C. (79) 12.25 12.00 2.1
73 Atlas Restaurant Supply, South Bend, Ind. (73) 12.00 12.00** 0.0
74 Manning Bros. Food Service Equip. Co. Inc., Athens, Ga. (-) 12.00 10.00 20.0
75 May FoodService Equip. & Design Corp., Cranston, R.I. (83) 12.00 11.50 4.3
76 Restaurant And Store Equipment Co., Salt Lake City (67) 12.00 13.00** -7.7
77 United Restaurant Supply Inc., Colorado Springs, Colo. (84) 11.95* 11.30 5.8
78 CRC Products Inc., Bloomington, Ind. (86) 11.50* 10.92* 5.3
79 National Fabco Mfg. Inc., St. Louis (87) 11.40 10.60 7.5
80 Dean Supply Co., Cleveland (90) 11.30 10.30** 9.7

26. Economy Restaurant Fixtures Inc.
Headquarters: San Francisco
Company e-mail address:
President/E-mail address: Jeff Weinstock;
Number of employees: 105
Number of DSRs: 30
Salespeople compensation: Salary and commission
Number of branches and locations: 1
Buying Group affiliation: ABC/IFED
Total sales in 2001: $38.0 million
Total sales in 2002: $38.5 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 57%; Supplies, 30%; Tabletop, 10%; Janitorial, 3%; Paper/Disposables, 0%
2002 sales breakdown by Customer Type: Noncommercial, 15%; Independent Restaurants, 55%; Chain Restaurants, 10%; Hotels/Resorts, 15%; Other, 5%
Top achievements in 2002:
1. Held our own in down economy
2. Maintained top line (sales)
Top 3 challenges for 2003: N/A
Top objectives for 2003:
1. Improve margins
2. Improve profits
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.bigtray.com
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? N/A
Total number of SKUs: 5,500
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 10,000
Does your sales force have laptops? Yes

27. Atlanta Fixture & Sales Co. Inc.
Headquarters: Atlanta
Company e-mail address:
President/E-mail address: Paul Klein;
Number of employees: 150
Number of DSRs: 45
Salespeople compensation: Salary and commission
Number of branches and locations: None
Buying Group affiliation: ABC/IFED
Total sales in 2001: $38.0 million**
Total sales in 2002: $37.0 million
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002:
1. Renovated old warehouse into 50,000-sq.-ft. showroom
2. Refined order entry system
3. Refined distribution/inventory control system using RF technology
Top 3 challenges for 2003: N/A
Top objectives for 2003:
1. Increase sales and profits
2. Control operating expenses
3. Decrease inventory level
4. Enter into E-commerce
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site:
Are you engaged in e-Commerce? No
Total number of SKUs: 9,500
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 4,500
Does your sales force have laptops? Yes

28. Calico Industries Inc.
Headquarters: Annapolis Junction, Md.
Company e-mail address:
President/E-mail address: Frank Jaret; N/A
Number of employees: 87
Number of DSRs: 15
Salespeople compensation: Salary and commission
Number of branches and locations: 3
Buying Group affiliation: N/A
Total sales in 2001: $3
3.3 million
Total sales in 2002: $34.4 million
2002 sales breakdown by Product Category: Equipment, 15%; Supplies, 60%; Tabletop, 15%; Janitorial, 10%
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.calicoindustries.com
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? 5%
Total number of SKUs: 20,000
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 26,000
Does your sales force have laptops? No

29. Great Lakes Hotel Supply Co.
Headquarters: Detroit
Company e-mail address:
President/E-mail address: Marc Israel;
Number of employees: 40
Number of DSRs: 3
Salespeople compensation: Salary and commission
Number of branches and locations: 5
Buying Group affiliation: SEFA
Total sales in 2001: $3
1.0 million**
Total sales in 2002: $3
3.0 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 100%
2002 sales breakdown by Customer Type: Noncommercial, 50%; Independent Restaurants, 10%; Chain Restaurants; Hotels/Resorts, 20%; Schools/Universities, 20%; Other, 0%
Top 3 achievements in 2002:
1. Named SEFA Dealer of the Year
2. Opened office in Denver
3. Filled new position - Vice President of Construction Top challenges for 2003: N/A
Top objectives for 2003:
1. Integrating all five offices into single construction management software program
2. Increase market share in home-based states
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site:
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? .001%
Total number of SKUs: No stock
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 150
Does your sales force have laptops? Yes

30. S.S. Kemp & Co.
Headquarters: Cleveland
Company e-mail address:
President/E-mail address: Mark Fishman;
Number of employees: 90
Number of DSRs: 24
Salespeople compensation: Salary and commission
Number of branches and locations: 1
Buying Group affiliation: ABC/IFED
Total sales in 2001: $3
1.5 million**
Total sales in 2002: $3
3.0 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 52%; Supplies, 13%; Tabletop, 23%; Janitorial, 1%; Paper/Disposables,
1.5%; Fabrication, Installation and Design, 9.5%
2002 sales breakdown by Customer Type: Noncommercial, 38%; Independent Restaurants, 32%; Chain Restaurants, 19%; Hotels/Resorts, 4%; Other, 7%
Top achievements in 2002:
1. Rolled out e-Commerce web site
2. Won FE&S Tabletop awards for 2nd straight year
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003:
1. Increase customer penetration
2. Improve space utilization
3. Contain operating expenses
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.sskemp.com
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? Too early to say
Total number of SKUs: 7,000
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 3,500
Does your sales force have laptops? Yes

2003 Distribution Giants Top 100 in E&S Sales
 
2002
Rank
 
 
COMPANY ('01 Rank)
E&S SALES VOLUME
(In $ Millions)
2002             2001
 
% Gain/Loss
81 Dakota Food Equipment Inc., Fargo, N.D. (71) 11.07 12.73** -13.0
82 ABC Hotel & Restaurant Supply, Austin, Texas (91) 11.00* 10.20 7.8
83 Foodservice Concepts Inc., Dallas (88) 11.00* 10.40* 5.8
84 New & Nearly New Rest. Equip. & Supplies, Tarpon Springs, Fla. (95) 11.00 9.00 22.2
85 Wes Design & Supply Co. Ltd., Farmingdale, N.Y. (65) 10.80 10.00** 8.0
86 Boxer Northwest Co., Portland, Ore. (75) 10.50* 10.50** 0.0
87 Stern Food Service Equipment & Furnishings, St. Louis (92) 10.00 10.00** 0.0
88 Jacob Licht Inc., Providence, R.I. (94) 9.90 9.00 10.0
89 Kessenich's Ltd., Madison, Wis. (89) 9.60 10.40 -7.7
90 Brysco Food Service Equipment & Design, Pittsburgh (93) 9.50* 9.00 5.6
91 American Energy Rest. Equipment, Springfield, Va. (96) 9.30 9.00 3.3
92 Eastern Bakers Supply Co., Boston (98) 9.20 8.50** 8.2
93 Oswalt Restaurant Supply, Oklahoma City (99) 9.12 8.60 6.0
94 Buckelew's Food Service Equipment, Shreveport, La. (85) 9.11 9.43** -3.2
95 Davida FoodService Int'l. Inc., Miami (97) 9.00 9.00 0.0
96 Curtis Restaurant Supply, Tulsa, Okla. (100) 8.20 8.00** 2.5
97 Loubat Equipment Co., New Orleans (-) 8.00 8.00 0.0
98 Star Restaurant Equipment & Supply Co., Van Nuys, Calif. (-) 7.90* 7.60 3.9
99 Murrays Hotel & Restaurant Supply Inc., Colton, Calif. (-) 7.60* 8.00 -5.0
100 Restaurant Equipment Sales Inc., Wilmington, Del. (-) 7.60* 8.00 -5.0

31. Smith & Greene Co.
Headquarters: Kent, Wash.
Company e-mail address:
President/E-mail address: James Smith; N/A
Number of employees: 55
Number of DSRs: 18
Salespeople compensation: Salary and bonus
Number of branches and locations: 3
Buying Group affiliation: SEFA
Total sales in 2001: $29.0 million
Total sales in 2002: $3
2.0 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 70%; Supplies, 20%; Tabletop, 10%
2002 sales breakdown by Customer Type: Noncommercial, 25%; Independent, 50%; Chain 25%
Top 3 achievements in 2002:
1. Grew sales
2. Kept costs in line
3. Strengthened staff
Top 3 challenges for 2003:
1. Grow margins
2. Keep costs in line
3. Develop core business
Top 3 objectives for 2003:
1. Keep sales solid in a bad economy
2. Raise margins by 2 points
3. Develop young salespeople
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.smithandgreene.com
Are you engaged in e-Commerce? No
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? N/A

32. Bensinger's Inc.
Headquarters: St. Louis
Company e-mail address: N/A
President/E-mail address: Richard Allen; N/A
Number of employees: N/A
Number of DSRs: N/A
Salespeople compensation: N/A
Number of branches and locations: N/A
Buying Group affiliation: N/A
Total sales in 2001: $29.13 million*
Total sales in 2002: $3
1.0 million*
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? N/A
Web Site: N/A
Are you engaged in e-Commerce? N/A
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? N/A
Do you expect price increases from manufacturers in 2003? N/A
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? N/A

33. Clark Associates Inc.
Headquarters: Lancaster, Pa,
Company e-mail address:
President/E-mail address: Fred E. Clark;
Number of employees: 200+
Number of DSRs: 12
Salespeople compensation: Salary only
Number of branches and locations: 5
Buying Group affiliation: NAFED & CDI
Total sales in 2001: $28.5 million
Total sales in 2002: $30.1 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 47%; Supplies, 19%; Tabletop, 9%; Janitorial, 7%; Paper/Disposables, 18%
2002 sales breakdown by Customer Type: Noncommercial, 29%; Independent Restaurants, 66%; Chain Restaurants, 1%; Hotels/Resorts, 4%; Other, 0%
Top 3 achievements in 2002:
1. Opening of new store
2. Software development
3. Added new inventory controls
Top 3 challenges for 2003: N/A
Top objectives for 2003:
1. Open another store
2. Control overhead
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.therestaurantstore.com
Are you engaged in e-Commerce? No
Total number of SKUs: 5,500
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? Yes

34. Best Restaurant Equipment & Design Inc.
Headquarters: Columbus, Ohio
Company e-mail address: N/A
President/E-mail address: James V. Hanson;
Number of employees: N/A
Number of DSRs: 18
Salespeople compensation: Salary and commission
Number of branches and locations: 3
Buying Group affiliation: SEFA
Total sales in 2001: $25.0 million**
Total sales in 2002: $29.7 million
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: Noncommercial, 7%; Independent Restaurants, 2%; Chain Restaurants, 88%; Hotels/Resorts, 3%; Other, 0%
Top 3 achievements in 2002:
1. Grew sales
2. Took on new clients
3. Successfully added remote office
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003:
1. Increasing sales force and training
2. Maintain minimal margins
3. Combining personnel from two locations to one facility
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.bestrestaurant.com
Are you engaged in e-Commerce? "Testing it"
What % of current customers and sales is generated from e-Commerce? N/A
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? Yes, about 2% overall
Do you expect price increases from manufacturers in 2003? Yes, about 2% overall
Total number of customers you did business with during the last 12 months? Approx. 1,250
Does your sales force have laptops? Yes

35. Hotel & Restaurant Supply
Headquarters: Meridian, Miss.
Company e-mail address:
President/E-mail address: Jerry Greene;
Number of employees: 85
Number of DSRs: 28
Salespeople compensation: Salary and commission
Number of branches and locations: 2
Buying Group affiliation: ABC/IFED
Total sales in 2001: $24.5 million**
Total sales in 2002: $29.6 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 45%; Supplies, 25%; Tabletop, 25%; Janitorial,
2.5%; Paper/Disposables,
2.5%
2002 sales breakdown by Customer Type: Noncommercial, 50%; Independent Restaurants, 23%; Chain Restaurants, 12%; Hotels/Resorts, 10%; Other, 5%
Top 3 achievements in 2002:
1. Introduced catalog with prices
2. Successfully completed four $1+ million projects
3. Had six salespeople with sales in excess of $1 million
Top 3 challenges for 2003:
1. Economy
2. Effect of impending war
3. Coping with increasing cost of health-care
Top 3 objectives for 2003:
1. Aggressive customer relations
2. Improve efficiency of operations
3. Concentrate on A/R
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.hnrsupply.com
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? 1%
Total number of SKUs: 5,600
Did you experience a price increase in 2002 from manufacturers? No
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 700
Does your sales force have laptops? Yes

36. Action Sales
Headquarters: Monterey Park, Calif.
Company e-mail address:
President/E-mail address: Joel Chang;
Number of employees: 60
Number of DSRs: 20
Salespeople compensation: Salary only
Number of branches and locations: 1
Buying Group affiliation: SEFA
Total sales in 2001: $24.0 million
Total sales in 2002: $29.2 million
2002 sales breakdown by Product Category: Equipment, 75%; Supplies, 18%; Tabletop, 5%; Janitorial, 2%
2002 sales breakdown by Customer Type: Independents, 70%; Chains, 25%; Other, 5%
Top 3 achievements in 2002:
1. Maintained relationships with customers/employees/sales reps/vendors
2. Achieved 20+% sales/earnings growth without margin erosion
3. Increased customer base with better customer service
Top 3 challenges for 2003:
1. Fierce local competition
2. Fast-changing supplier environment
3. The soft economy
Top 3 objectives for 2003:
1. Recruit new qualified employee/ upgrade existing employees' skills
2. Strengthen customer service, especially to chain account customers
3. Maintain double-digit growth
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: Yes; N/A
Are you engaged in e-Commerce? No
Total number of SKUs: Approx. 6,000
Did you experience a price increase in 2002 from manufacturers? No
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? Approx. 12,000
Does your sales force have laptops? No

37. Zoll Brothers
Headquarters: Indianapolis
Company e-mail address: N/A
President/E-mail address: Mark Zoll;
Number of employees: N/A
Number of DSRs: N/A
Salespeople compensation: N/A
Number of branches and locations: N/A
Buying Group affiliation: N/A
Total sales in 2001: $27.36 million*
Total sales in 2002: $29.0 million*
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? N/A
Web Site:
Are you engaged in e-Commerce? N/A
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? N/A
Do you expect price increases from manufacturers in 2003? N/A
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? N/A

38. Michael Blackman & Assoc.
Headquarters: Santa Monica, Calif.
Company e-mail address: N/A
President/E-mail address: Michael Blackman; N/A
Number of employees: N/A
Number of DSRs: N/A
Salespeople compensation: N/A
Number of branches and locations: N/A
Buying Group affiliation: N/A
Total sales in 2001: $26.0 million
Total sales in 2002: $27.0 million*
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? N/A
Web Site: N/A
Are you engaged in e-Commerce? N/A
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? N/A
Do you expect price increases from manufacturers in 2003? N/A
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? N/A

39. Adams Burch Inc.
Headquarters: Tuxedo, Md.
Company e-mail address: N/A
President/E-mail address: Dan Blaylock; N/A
Number of employees: N/A
Number of DSRs: N/A
Salespeople compensation: N/A
Number of branches and locations: N/A
Buying Group affiliation: ABC
Total sales in 2001: $25.61 million*
Total sales in 2002: $27.0 million*
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? N/A
Web Site: N/A
Are you engaged in e-Commerce? N/A
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? N/A
Do you expect price increases from manufacturers in 2003? N/A
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? N/A

40. Johnson-Lancaster and Assoc. Inc.
Headquarters: Safety Harbor, Fla.
Company e-mail address:
President/E-mail address: Donna O. Lancaster;
Number of employees: 24 employees
Number of DSRs: N/A
Salespeople compensation: Commission and salary
Number of branches and locations: N/A
Buying Group affiliation: None
Total sales in 2001: $2
1.0 million**
Total sales in 2002: $26.0 million
2002 sales breakdown by Product Category: 100% Heavy Equipment
2002 sales breakdown by Customer Type: Hotels, 40%; Chain Restaurants, 25%; Noncommercial, 30%; Independent Restaurants, 5%
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? N/A
Web Site: www.johnson-lancaster.com
Are you engaged in e-Commerce? Yes What % of current customers is generated from e-Commerce? 0%
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? Yes, of approx. 10%
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 32
Does your sales force have laptops? No

41. Kirby Restaurant Supply
Headquarters: Longview, Texas
Company e-mail address:
President/E-mail address: Thomas L. Bell; N/A
Number of employees: 82
Number of DSRs: 15
Salespeople compensation: Commission only
Number of branches and locations: 1
Buying Group affiliation: Pride
Total sales in 2001: $18.5 million**
Total sales in 2002: $24.8 million
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002:
1. Gained largest sales volume year
2. Converted service department to separate operation
3. Handled large-volume increases efficiently in all areas of the business.
Top 3 challenges for 2003:
1. Stay profitable in a down economy
2. Increase leasing business
3. Increase local service business
Top 3 objectives for 2003:
Same as above
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.kirbysupply.com
Are you engaged in e-Commerce? Yes; "not much yet"
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 1,700
Does your sales force have laptops? No

42. Premier Restaurant Equipment Co.
Headquarters: Plymouth, Minn.
Company e-mail address: N/A
President/E-mail address: James Hara; N/A
Number of employees: N/A
Number of DSRs: N/A
Salespeople compensation: N/A
Number of branches and locations: N/A
Buying Group affiliation: N/A
Total sales in 2001: $2
1.47 million*
Total sales in 2002: $2
3.6 million*
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? N/A
Web Site: N/A
Are you engaged in e-Commerce? N/A
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? N/A
Do you expect price increases from manufacturers in 2003? N/A
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? N/A

43. Proctor Cos.
Headquarters: Littleton, Colo.
Company e-mail address: N/A
President/E-mail address: Bruce Proctor; N/A
Number of employees: N/A
Number of DSRs: N/A
Salespeople compensation: N/A
Number of branches and locations: N/A
Buying Group affiliation: N/A
Total sales in 2001: $2
2.0 million
Total sales in 2002: $2
3.0 million*
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? N/A
Web Site: N/A
Are you engaged in e-Commerce? N/A
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? N/A
Do you expect price increases from manufacturers in 2003? N/A
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? N/A

44. Dykes Restaurant Supply Inc.
Headquarters: Huntsville, Ala.
Company e-mail address:
President/E-mail address: Robert L. Bodart;
Number of employees: 40
Number of DSRs: 6
Salespeople compensation: Salary and commission
Number of branches and locations: 2
Buying Group affiliation: ABC/IFED
Total sales in 2001: $2
2.0 million
Total sales in 2002: $2
3.0 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 60%; Supplies, 25%; Tabletop, 10%; Janitorial, 5%; Paper/Disposables, 0%
2002 sales breakdown by Customer Type: Noncommercial, 20%; Independent Restaurants, 15%; Chain Restaurants, 65%; Hotels/Resorts, 0%; Other, 0%
Top 3 achievements in 2002:
1. Opened more new accounts than normal
2. Upgraded quality of personnel
3. Increased margins in down economy
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003:
1. Further increase margins
2. Decrease operating costs
3. Increase account penetration
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.dykesrestsupply.com
Are you engaged in e-Commerce? No
Total number of SKUs: 2,800
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 2,500
Does your sales force have laptops? Yes

45. Ford Hotel Supply Co. Inc.
Headquarters: St. Louis
Company e-mail address:
President/E-mail address: Wm. H. Ford;
Number of employees: 86
Number of DSRs: 25
Salespeople compensation: Salary and commission
Number of branches and locations: 2
Buying Group affiliation: ABC/IFED
Total sales in 2001: $2
2.9 million**
Total sales in 2002: $2
2.9 million
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: Noncommercial, 40%; Independent Restaurants, 30%; Chain Restaurants, 10%; Hotels/Resorts, 20%; Other, 0%
Top achievements in 2002:
1. Opened Springfield branch
2. Maintained profit margin
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003:
1. Make new branch profitable
2. Increase chain penetration
3. Get into paper and disposables
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.fordstl.com
Are you engaged in e-Commerce? No
Total number of SKUs: 5,000
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? NA
Does your sales force have laptops? No

46. Sam Tell & Son Inc.
Headquarters: Maspeth, N.Y. Company e-mail:
President/E-mail address: Marc Tell;
Number of employees: 64
Number of DSRs: 17
Salespeople compensation: Salary and commission
Number of branches and locations: 3
Buying Group affiliation: ABC
Total sales in 2001: $2
2.2 million
Total sales in 2002: $2
1.6 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 27%; Supplies, 30%; Tabletop, 38%; Janitorial, 1%; Paper/Disposables, 4%
2002 sales breakdown by Customer Type: Noncommercial, 2%; Independent Restaurants, 84%; Chain Restaurants, 7%; Hotels/Resorts, 7%; Other, 0%
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? Yes
Plan merger/acquisitions for 2003? Yes
Web Site: N/A
Are you engaged in e-Commerce? No
Total number of SKUs: 10,000
Did you experience a price increase in 2002 from manufacturers? No
Do you expect price increases from manufacturers in 2003? Yes
What is the
Total number of customers you did business with during the last 12 months?
3,500
Does your sales force have laptops? Yes

47. Curtis Restaurant Equipment Inc.
Headquarters: Eugene, Ore.
Company e-mail address:
President/E-mail address: Mike Curtis;
Number of employees: 51
Number of DSRs: 16
Salespeople compensation: Salary and commission
Number of branches and locations: 3
Buying Group affiliation: ABC/IFED
Total sales in 2001: $20.7 million
Total sales in 2002: $20.9 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 50%; Supplies, 10%; Tabletop, 5%; Janitorial, Paper/Disposables, Fabrication, 25%; Décor and Furnishings, 10%
2002 sales breakdown by Customer Type: Noncommercial, 10%; Independent Restaurants, 35%; Chain Restaurants, 50%; Hotels/Resorts, 5%; Other, 0%
Top achievements in 2002:
1. Opened two new branches Top challenges for 2003:
1. Control costs
2. Overcome sluggish economy
Top objectives for 2003:
1. Increase sales and profits
2. Increase branch productivity
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.curtisresteq.com
Are you engaged in e-Commerce? No
Total number of SKUs: 5,200
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 1,300
Does your sales force have laptops? Some (3 of 16)

48. Hockenbergs Equipment & Supply Co.
Headquarters: Omaha, Neb. Company e-mail:
President/E-mail address: Tom Schrack Jr.;
Number of employees: 75
Number of DSRs: 29
Salespeople compensation: Salary and commission
Number of branches and locations: 4
Buying Group affiliation: ABC/IFED
Total sales in 2001: $17.4 million**
Total sales in 2002: $20.7 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 60%; Supplies, 20%; Tabletop, 17%; Janitorial,
1.5%; Paper/Disposables,
1.5%
2002 sales breakdown by Customer Type: Noncommercial, 50%; Independent Restaurants, 45%; Chain Restaurant, 5%; Hotels/Resorts, 0%; Other, 0%
Top 3 achievements in 2002:
1. Exceeded $20 million sales for first time
2. Completed $800K job
3. Received $
2.3 million job
Top 3 challenges for 2003: N/A
Top objectives for 2003:
1. Complete two $2+ million jobs satisfactorily
2. Develop branches further
3. Develop web site 4. Penetrate e-Commerce
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site:
Are you engaged in e-Commerce? No
Total number of SKUs: 7,000
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 6,300
Does your sales force have laptops? Yes

49. Choice Restaurant Equipment
Headquarters: West Palm Beach, Fla.
Company e-mail address: N/A
President/E-mail address: Doug Shupe; N/A
Number of employees: N/A
Number of DSRs: N/A
Salespeople compensation: N/A
Number of branches and locations: N/A
Buying Group affiliation: N/A
Total sales in 2001: $19.5 million
Total sales in 2002: $20.5 million*
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? N/A
Web Site: N/A
Are you engaged in e-Commerce? N/A
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? N/A
Do you expect price increases from manufacturers in 2003? N/A
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? N/A

50. Buffalo Hotel Supply Co. Inc.
Headquarters: Amherst, N.Y.
Company e-mail address:
President/E-mail address: James M. Bedard III;
Number of employees: 76
Number of DSRs: 24
Salespeople compensation: Salary and commission
Number of branches and locations: 2
Buying Group affiliation: ABC/IFED
Total sales in 2001: $18.8 million**
Total sales in 2002: $20.3 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 54%; Supplies, 7%; Tabletop, 12%; Janitorial, 1%; Paper/Disposables, 0%; Décor & Furnishings, 14%; Fabrication, 12%
2002 sales breakdown by Customer Type: Noncommercial, 51%; Independent Restaurants, 17%; Chain Restaurants, 7%; Hotels/Resorts, 18%; Other, 7%
Top 3 achievements in 2002:
1. Record sales in stagnant economy
2. Completed major hotel and casino projects
3. Improvements in training and technology Top challenges for 2003:
1. Maintain profit margins, primarily in bid work
2. Maintain sales to noncommercial accounts
3. Control operating expenses 4. Improve supply chain management
Top 3 objectives for 2003:
1. Increase partnering with select manufacturers
2. Increase marketing
3. Leverage technology in terms of web-site enhancement
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.ebhsonline.com
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? N/A
Total number of SKUs: 4,000
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 3,000
Does your sales force have laptops? Yes

51. United Restaurant Equipment Inc.
Headquarters: Harrisburg, Pa.
Company e-mail address:
President/E-mail address: Andrew Weiss; N/A
Number of employees: 48
Number of DSRs: 10
Salespeople compensation: Commission only
Number of branches and locations: None
Buying Group affiliation: ABC
Total sales in 2001: $18.9 million
Total sales in 2002: $18.9 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 60%; Supplies, 10%; Tabletop, 10%; Janitorial, 5%; Paper/Disposables, 15%
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: No
Total number of SKUs: 6,200
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
What is the
Total number of customers you did business with during the last 12 months?
2,341
Does your sales force have laptops? No

52. State Restaurant Equipment Co.
Headquarters: Las Vegas, Nev. Company's e-mail address:
President/E-mail address: Edmond Haddad; N/A
Number of employees: N/A
Number of DSRs: 4
Salespeople compensation: Commission only
Number of branches and locations: 1
Buying Group affiliation: SEFA
Total sales in 2001: $18.8 million**
Total sales in 2002: $18.5 million
2002 sales breakdown by Product Category: N/A.
2002 sales breakdown by Customer Type: N/A
Top achievements in 2002:
1. Opened several new locations Top challenges for 2003:
1. Working with current warehouse space
Top objectives for 2003:
1. Gain more warehouse space
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.staterestaurant.com
Are you engaged in e-Commerce? No
Total number of SKUs: 4,800
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 500
Does your sales force have laptops? No

53. Boston Showcase Co.
Headquarters: Newton, Mass.
Company e-mail address: N/A
President/E-mail address: Jason Starr; N/A
Number of employees: 33
Number of DSRs: 5
Salespeople compensation: Salary and commission
Number of branches and locations: 1
Buying Group affiliation: Pride
Total sales in 2001: $20.0 million**
Total sales in 2002: $18.4 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 60%; Supplies, 20%; Tabletop, 20%; Janitorial, 0%; Paper/Disposables, 0%
2002 sales breakdown by Customer Type: Noncommercial, 50%; Independent Restaurants, 25%; Chain Restaurants, 0%; Hotels/Resorts, 25%; Other, 0%
Top achievements in 2002:
1. Added a sales manager and 2 new salespeople
Top 3 challenges for 2003: N/A
Top objectives for 2003:
1. Supply the new Boston Convention Center
2. Hire new salespeople
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.bostonshowcase.com
Are you engaged in e-Commerce? No
Total number of SKUs: 2,500
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
What is the
Total number of customers you did business with during the last 12 months?
700
Does your sales force have laptops? No

54. Trendco Inc.
Headquarters: Batavia, Ohio
Company e-mail address: N/A
President/E-mail address: Steve Svensson; N/A
Number of employees: N/A
Number of DSRs: N/A
Salespeople compensation: N/A
Number of branches and locations: N/A
Buying Group affiliation: N/A
Total sales in 2001: $17.0 million
Total sales in 2002: $18.0 million*
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? N/A
Web Site: N/A
Are you engaged in e-Commerce? N/A
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? N/A
Do you expect price increases from manufacturers in 2003? N/A
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? N/A

55. Kamran and Co. Inc.
Headquarters: Santa Barbara, Calif.
Company e-mail address:
President/E-mail address: Firouzeh Amiri;
Number of employees: 32
Number of DSRs: 6
Salespeople compensation: Salary and commission
Number of branches and locations: 1
Buying Group affiliation: Pride
Total sales in 2001: $16.0 million**
Total sales in 2002: $17.6 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 80%; Smallwares, 20%
2002 sales breakdown by Customer Type: Contract jobs, 70%; Independent Restaurants and Chains, 10%; Noncommercial, 15%; Miscellaneous, 5%
Top 3 achievements in 2002:
1. Recorded higher sales
2. Expanded into the gaming industry
3. Did more design work
Top 3 challenges for 2003:
1. Add more sales
2. Add more correctional facilities sales
3. Attain more out-of-state accounts
Top 3 objectives for 2003:
Same as above
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: No
Total number of SKUs: Approx. 5,000
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 300-400
Does your sales force have laptops? Yes (two)

56. Bresco
Headquarters: Birmingham, Ala. Company e-mail:
President/E-mail address: George Tobia;
Number of employees: 46
Number of DSRs: 11
Salespeople compensation: Salary and commission
Number of branches and locations: None
Buying Group affiliation: ABC/IFED
Total sales in 2001: $14.9 million
Total sales in 2002: $17.2 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 59%; Supplies, 20%; Tabletop, 20%; Janitorial, 1%; Paper/Disposables, 0%
2002 sales breakdown by Customer Type: Noncommercial, 45%; Independent Restaurants, 20%; Chain Restaurants, 30%; Hotels/Resorts, 5%; Other, 0%
Top 3 achievements in 2002:
1. Expanded into 63,000-sq.-ft. building
2. Achieved 15% sales growth
3. Improved internal efficiency
Top 3 challenges for 2003:
1. Increase sales and profits
2. Initiate more efficient operational procedures
3. Help salespeople maximize potential
Top objectives for 2003:
1. Improve web site
2. Increase number of design/build projects
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.brescoinc.com
Are you engaged in e-Commerce? No
Total number of SKUs: 4,000
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 1,000
Does your sales force have laptops? Yes

57. Gold Star Products
Headquarters: Oak Park, Mich.
Company e-mail address: N/A
President/E-mail address: Jeffrey Applebaum; N/A
Number of employees: N/A
Number of DSRs: N/A
Salespeople compensation: N/A
Number of branches and locations: N/A
Buying Group affiliation: N/A
Total sales in 2001: $15.6 million*
Total sales in 2002: $16.5 million*
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? N/A
Web Site: N/A
Are you engaged in e-Commerce? N/A
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? N/A
Do you expect price increases from manufacturers in 2003? N/A
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? N/A

58. Bunzl Philadelphia
Headquarters: Philadelphia
Company e-mail address: N/A
President/E-mail address: Paul Lorenzini; N/A
Number of employees: N/A
Number of DSRs: N/A
Salespeople compensation: N/A
Number of branches and locations: N/A
Buying Group affiliation: N/A
Total sales in 2001: $15.5 million
Total sales in 2002: $16.0 million*
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? N/A
Web Site: N/A
Are you engaged in e-Commerce? N/A
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? N/A
Do you expect price increases from manufacturers in 2003? N/A
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? N/A

59. Schweppe & Sons Inc.
Headquarters: Lombard, Ill.
Company e-mail address:
President/E-mail address: Jeff Schweppe;
Number of employees: 55
Number of DSRs: 8
Salespeople compensation: Salary and commission
Number of branches and locations: None
Buying Group affiliation: ABC/IFED
Total sales in 2001: $15.0 million**
Total sales in 2002: $16.0 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 55%; Supplies, 19%; Tabletop, 6%; Janitorial, 10%; Paper/Disposables, 10%
2002 sales breakdown by Customer Type: Noncommercial, 25%; Independent Restaurants, 32%; Chain Restaurants, 2%; Hotels/Resorts; Other, 3%; Contract, 38%
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top objectives for 2003:
1. Expand personnel
2. Improve training
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.schweppeinc.com
Are you engaged in e-Commerce? No
Total number of SKUs: 8,200
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 30,000
Does your sales force have laptops? No

60. American Restaurant Supply
Headquarters: Aiea, Hawaii,
Company e-mail address:
President/E-mail address: No officers; N/A
Number of employees: 39
Number of DSRs: 13
Salespeople compensation: Salary and commission
Number of branches and locations: 3
Buying Group affiliation: SEFA
Total sales in 2001: $15.01 million
Total sales in 2002: $15.7 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 30%; Supplies, 30%; Tabletop, 25%; Janitorial, 10%; Paper, 5%
2002 sales breakdown by Customer Type: Noncommercial, 15%; Military, 10%; Restaurants, 20%; Chain Restaurants, 15%; Hotels/Resorts, 40%
Top 3 achievements in 2002:
1. Successfully staged annual one-day buying show at our Oahu store
2. Was able to put all employees back on full time and full pay on 3/11/02
3. Was profitable at fiscal year-end
Top 3 challenges for 2003:
1. Overcoming recent slowdown due to unrest over war, economy, etc.
2. To outdo 2002 annual one-day buying show
3. Add selected new lines to diversify merchandise further for sale
Top 3 objectives for 2003:
1. Expand square footage of operation in Oahu
2. Expand Kauai and Maui branches to increase business further on these islands
3. Strengthen business with national purchasing organizations and major hotel properties
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site:
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? 1%
Total number of SKUs: 4,100
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 1,766
Does your sales force have laptops? Yes (three)

61. Bintz Restaurant Supply
Headquarters: Salt Lake City
Company e-mail address: N/A
President/E-mail address: Bill Williams; N/A
Number of employees: N/A
Number of DSRs: N/A
Salespeople compensation: N/A
Number of branches and locations: N/A
Buying Group affiliation: N/A
Total sales in 2001: $1
3.15 million
Total sales in 2002: $14.0 million*
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? N/A
Web Site: N/A
Are you engaged in e-Commerce? N/A
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? N/A
Do you expect price increases from manufacturers in 2003? N/A
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? N/A

62. The Restaurant Source
Headquarters: Denver
Company e-mail address:
President/E-mail address: Michael Schatz;
Number of employees: 51
Number of DSRs: 18
Salespeople compensation: Salary and commission
Number of branches and locations: None
Buying Group affiliation: ABC
Total sales in 2001: $14.1 million
Total sales in 2002: $14.0 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 30%; Supplies, 30%; Tabletop, 20%; Janitorial, 10%; Paper/Disposables, 10%
2002 sales breakdown by Customer Type: Noncommercial, 50%; Independent Restaurants, 20%; Chain Restaurants, 10%; Hotels/Resorts, 20%; Other, 0%
Top achievements in 2002:
1. Was profitable in tough market
2. Maintained entire staff
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003:
1. Increase sales and profits
2. Upgrade computers
3. Concentrate on contract jobs
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site:
Are you engaged in e-Commerce? No
Total number of SKUs: 8,000
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 1,200
Does your sales force have laptops? Yes

63. Holyoke Equipment Co. Inc.
Headquarters: Holyoke, Mass.
Company e-mail address:
President/E-mail address: Hal M. Slotnick;
Number of employees: 43
Number of DSRs: 14
Salespeople compensation: Salary with incentive plan
Number of branches and locations: 1
Buying Group affiliation: NAFED
Total sales in 2001: $1
3.0 million
Total sales in 2002: $1
3.5 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 50%; Supplies, 35%; Tabletop, 15%; Janitorial, Paper/Disposables, 0%
2002 sales breakdown by Customer Type: Noncommercial; Independent Restaurants, 15%; Chain Restaurants; Hotels/Resorts, 5%; Other (Contract jobs/new construction), 80%
Top 3 achievements in 2002:
1. Personnel improvement
2. Maintained volume and margins in tough economy
3. Contributed to profit sharing plan for staff
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003:
1. Develop staff
2. Control quality
3. Maintain margins
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.holyokeequipment.com
Are you engaged in e-Commerce? No
Total number of SKUs: 4,000
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? No

64. Curran-Taylor Inc.
Headquarters: McMurray, Pa.
Company e-mail address: N/A
President/E-mail address: David Curran; N/A
Number of employees: N/A
Number of DSRs: N/A
Salespeople compensation: N/A
Number of branches and locations: N/A
Buying Group affiliation: N/A
Total sales in 2001: $1
2.45 million*
Total sales in 2002: $1
3.1 million*
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? N/A
Web Site: N/A
Are you engaged in e-Commerce? N/A
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? N/A
Do you expect price increases from manufacturers in 2003? N/A
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? N/A

65. Kittredge Equipment Co. Inc.
Headquarters: Springfield, Mass.
Company e-mail address: N/A
President/E-mail address: Neal Webber;
Number of employees: 40
Number of DSRs: 18
Salespeople compensation: Salary and bonus
Number of branches and locations: 2
Buying Group affiliation: None
Total sales in 2001: $1
2.7 million**
Total sales in 2002: $1
3.1 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 50%; Supplies, 20%; Tabletop, 25%; Janitorial, 3%; Paper/Disposables, 2%
2002 sales breakdown by Customer Type: Noncommercial, 25%; Independent Restaurants, 55%; Chain Restaurants, 2%; Hotels/Resorts, 10%; Other, 8%
Top achievements in 2002:
1. Opened new branch Top challenges for 2003:
1. Thriving in a deteriorating economy
2. Planning to handle expected growth
Top 3 objectives for 2003:
1. Build relations with customers
2. Meet customers' needs and expectations
3. Maintain margins
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.kittredgeequipment.com
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? Less than 1%
Total number of SKUs: 6,500
Did you experience a price increase in 2002 from manufacturers? N/A
Do you expect price increases from manufacturers in 2003? N/A
What is the
Total number of customers you did business with during the last 12 months?
Approx. 3,000
Does your sales force have laptops? Yes (and desktops)

66. H. Weiss
Headquarters: Armonk, N.Y.
Company e-mail address: hweiss.net
President/E-mail address: Elizabeth & James Weiss are owners; N/A
Number of employees: 48
Number of DSRs: 6
Salespeople compensation: Salary and commission
Number of branches and locations: 1
Buying Group affiliation: Tri Metro (for paper products)
Total sales in 2001: $1
2.48 million*
Total sales in 2002: $1
3.1 million*
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top achievements in 2002:
1. Grew business in bad economy
2. Reduced employee turnover
Top 3 challenges for 2003:
1. Bad winter weather affecting business
2. Delivering product in Manhattan by truck
3. Downsizing on Wall Street
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: Under construction
Are you engaged in e-Commerce? On a limited basis
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? "Some do"

67. Mobile Fixture & Equipment Corp.
Headquarters: Mobile, Ala.
Company e-mail address: N/A
President/E-mail address: Walne Donald; N/A
Number of employees: N/A
Number of DSRs: N/A
Salespeople compensation: N/A
Number of branches and locations: N/A
Buying Group affiliation: N/A
Total sales in 2001: $1
2.0 million
Total sales in 2002: $1
3.0 million*
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? N/A
Web Site: N/A
Are you engaged in e-Commerce? N/A
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? N/A
Do you expect price increases from manufacturers in 2003? N/A
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? N/A

68. Bar Boy Products Co. Inc.
Headquarters: Farmingdale, N.Y.
Company e-mail address:
President/E-mail address: Edward DeFelice;
Number of employees: 33
Number of DSRs: 16
Salespeople compensation: Salary and commission
Number of branches and locations: 1
Buying Group affiliation: NAFED
Total sales in 2001: $1
2.8 million
Total sales in 2002: $1
2.9 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 49%; Supplies, 25%; Tabletop, 12%; Janitorial, 3%; Paper/Disposables, 6%; Décor and Furnishings, 5%
2002 sales breakdown by Customer Type: Noncommercial, 43%; Independent Restaurants, 47%; Chain Restaurants, 0%; Hotels/Resorts, 10%; Other, 0%
Top 3 achievements in 2002:
1. Posted new web site
2. Redesigned showroom
3. Remodeled exterior of HQ building
Top 3 challenges for 2003:
1. Increase sales
2. Decrease expenses
3. Restructure Engineering dept.
Top 3 objectives for 2003:
1. Improve web site
2. Improve customer service department
3. Utilize target advertising
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.barboyonline.com
Are you engaged in e-Commerce? No
Total number of SKUs: 11,000
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 1,400
Does your sales force have laptops? No

69. Direct South Inc.
Headquarters: Macon, Ga.
Company e-mail address: N/A
President/E-mail address: Danny Truelove; N/A
Number of employees: N/A
Number of DSRs: N/A
Salespeople compensation: N/A
Number of branches and locations: N/A
Buying Group affiliation: N/A
Total sales in 2001: $1
1.96 million*
Total sales in 2002: $1
2.6 million*
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? N/A
Web Site: N/A
Are you engaged in e-Commerce? N/A
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? N/A
Do you expect price increases from manufacturers in 2003? N/A
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? N/A

70. Rapids Wholesale Equipment
Headquarters: Marion, Iowa
Company e-mail address: N/A
President/E-mail address: Joe Schmitt; N/A
Number of employees: N/A
Number of DSRs: N/A
Salespeople compensation: N/A
Number of branches and locations: N/A
Buying Group affiliation: N/A
Total sales in 2001: $1
2.37 million
Total sales in 2002: $1
2.5 million*
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? N/A
Web Site: N/A
Are you engaged in e-Commerce? N/A
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? N/A
Do you expect price increases from manufacturers in 2003? N/A
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? N/A

71. Tassone Equipment Corp.
Headquarters: Syosset, N.Y.
Company e-mail address: N/A
President/E-mail address: Donald Tassone; N/A
Number of employees: N/A
Number of DSRs: N/A
Salespeople compensation: N/A
Number of branches and locations: N/A
Buying Group affiliation: SEFA
Total sales in 2001: $1
1.8 million
Total sales in 2002: $1
2.5 million*
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? N/A
Web Site: N/A
Are you engaged in e-Commerce? N/A
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? N/A
Do you expect price increases from manufacturers in 2003? N/A
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? N/A

72. United Restaurant Equipment
Headquarters: Raleigh, N.C.
Company e-mail address:
President/E-mail address: Howard Margulies;
Number of employees: 33
Number of DSRs: 8
Salespeople compensation: Salary and commission
Number of branches and locations: 1
Buying Group affiliation: NAFED
Total sales in 2001: $1
2.0 million
Total sales in 2002: $1
2.25 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 55%; Supplies, 10%; Tabletop 25%; Janitorial, 5%, Disposables, 5%
2002 sales breakdown by Customer Type: Noncommercial, 15%; Independent Restaurants, 70%; Hotels, 10%; Other, 5%
Top 3 achievements in 2002:
1. Kept gross margin stable
2. Lowered expenses
3. Retained customers
Top 3 challenges for 2003: Same as above
Top 3 objectives for 2003:
Same as above
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site:
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? 2%
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes Total number of customers you did business with during the last 12 months: 1,200
Does your sales force have laptops? Yes

73. Atlas Restaurant Supply
Headquarters: South Bend, Ind.
Company e-mail address:
President/E-mail address: Thomas S. Vavul; N/A
Number of employees: 42
Number of DSRs: 20
Salespeople compensation: Salary and commission
Number of branches and locations: 4
Buying Group affiliation: NAFED
Total sales in 2001: $1
2.0 million**
Total sales in 2002: $1
2.0 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 50%; Supplies, 20%; Tabletop, 15%; Janitorial, 5%; Paper/Disposables, 10%
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: No
Total number of SKUs: 2,500
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes Total number of customers you did business with during the last 12 month? N/A
Does your sales force have laptops? No

74. Manning Brothers Food Service Equipment Co. Inc.
Headquarters: Athens, Ga.
Company e-mail address:
President/E-mail address: W. Stewart Manning;
Number of employees: 27
Number of DSRs: 5
Salespeople compensation: Salary and commission
Number of branches and locations: 1
Buying Group affiliation: SEFA
Total sales in 2001: $10.0 million
Total sales in 2002: $1
2.0 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 70%; Supplies, 18%; Tabletop, 10%; Janitorial, 1%; Paper/Disposables, 1%
2002 sales breakdown by Customer Type: Noncommercial, 30%; Independent Restaurants, 10%; Chain Restaurants, 40%; Hotels/Resorts, 10%; Other, 10%
Top 3 achievements in 2002:
1. Increased sales to regional chain accounts
2. Increased sales volume
3. Identified company needs and added three employees
Top 3 challenges and objectives for 2003:
1. Maintain momentum of past 3 years
2. Maintain profitability
3. Experience minimum of 10% growth
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.manningbrothers.com
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? 1%
Total number of SKUs: 12,000
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 1,000
Does your sales force have laptops? No

75. May FoodService Equipment & Design Corp.
Headquarters: Cranston, R.I.
Company e-mail address:
President/E-mail address: James A. Maintanis;
Number of employees: 26
Number of DSRs: 5
Salespeople compensation: Salary and commission
Number of branches and locations: 1
Buying Group affiliation: EDI
Total sales in 2001: $1
1.5 million
Total sales in 2002: $1
2.0 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 95%; Service, Parts, Janitorial, 5%
2002 sales breakdown by Customer Type: Noncommercial, 25%; Independent, Restaurants, 10%; Chain Restaurants, 28%; Contract Hotels, 10%; Other, 27%
Top 3 achievements in 2002:
1. Maintained costs
2. Retained customers
3. Increased profits
Top 3 challenges for 2003: Same as above
Top 3 objectives for 2003:
Same as above
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: No
Total number of SKUs: 100
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes Total number of customers you did business with during the last 12 months: 500
Does your sales force have laptops? Yes

76. Restaurant And Store Equipment Co.
Headquarters: Salt Lake City
Company e-mail address:
President/E-mail address: L. Reid Steenblik; N/A
Number of employees: 55
Number of DSRs: N/A
Salespeople compensation: Salary and commission
Number of branches and locations: 1
Buying Group affiliation: ABC, IFED
Total sales in 2001: $1
3.0 million**
Total sales in 2002: $1
2.0 million
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top achievements in 2002:
1. Did job at 2002 Winter Olympics
Top 3 challenges for 2003:
1. Maintain sales in down economy
2. Service more chain accounts
3. Provide laptop computers to DSRs
Top 3 objectives for 2003:
Same as above
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: No
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? Yes

77. United Restaurant Supply Inc.
Headquarters: Colorado Springs, Colo.
Company e-mail address: N/A
President/E-mail address: John Boyles; N/A
Number of employees: N/A
Number of DSRs: N/A
Salespeople compensation: N/A
Number of branches and locations: N/A
Buying Group affiliation: N/A
Total sales in 2001: $1
1.3 million
Total sales in 2002: $1
1.95 million*
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? N/A
Web Site: N/A
Are you engaged in e-Commerce? N/A
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? N/A
Do you expect price increases from manufacturers in 2003? N/A
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? N/A

78. CRC Products Inc.
Headquarters: Bloomington, Ind.
Company e-mail address: N/A
President/E-mail address: Reid Zoll; N/A
Number of employees: N/A
Number of DSRs: N/A
Salespeople compensation: N/A
Number of branches and locations: N/A
Buying Group affiliation: N/A
Total sales in 2001: $10.92 million*
Total sales in 2002: $1
1.5 million*
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? N/A
Web Site: N/A
Are you engaged in e-Commerce? N/A
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? N/A
Do you expect price increases from manufacturers in 2003? N/A
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? N/A

79. National Fabco Mfg. Inc.
Headquarters: St. Louis
Company e-mail address:
President/E-mail address: John Gates;
Number of employees: 46
Number of DSRs: N/A
Salespeople compensation: Salary only
Number of branches and locations: 1
Buying Group affiliation: SEFA
Total sales in 2001: $10.6 million
Total sales in 2002: $1
1.4 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 90%; Supplies, 10%; Tabletop, Janitorial, Paper/Disposables, 0%
2002 sales breakdown by Customer Type: Noncommercial, 20%; Independent Restaurants, Chain Restaurants, 60%; Hotels/Resorts, 20%; Other, 0%
Top achievements in 2002:
1. Recognized as quality fabricator in the Midwest
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: No
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes Total number of customers you did business with during the last 12 months: 57
Does your sales force have laptops? No

80. Dean Supply Co.
Headquarters: Cleveland
Company e-mail address: N/A
President/E-mail address: Larry DeSatnik;
Number of employees: 45
Number of DSRs: 6
Salespeople compensation: Commission only
Number of branches and locations: 1
Buying Group affiliation: SEFA, CDI
Total sales in 2001: $10.3 million**
Total sales in 2002: $1
1.3 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 7%; Supplies, 21%; Tabletop, 20%; Janitorial, 12%; Paper/Disposables, 40%
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? "Possibly"
Web Site: www.deansupplyco.com
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? 0%
Total number of SKUs: Approx. 20,000
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? No

81. Dakota Food Equipment Inc.
Headquarters: Fargo, N.D.
Company e-mail address:
President/E-mail address: Darrell Nelson;
Number of employees: 52
Number of DSRs: 8
Salespeople compensation: Salary and commission
Number of branches and locations: 2
Buying Group affiliation: PRIDE
Total sales in 2001: $1
2.73 million**
Total sales in 2002: $1
1.07 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 75%; Supplies, 16%; Tabletop, 8%; Janitorial, 1%; Paper/Disposables, 0%
2002 sales breakdown by Customer Type: Noncommercial, 19%; Independent Restaurants, 66%; Chain Restaurants, 12%; Hotels/Resorts, 3%; Other, 0%
Top 3 achievements in 2002:
1. Increased chemical sales
2. Installed new software
3. Expanded CAD system
Top 3 objectives for 2003:
1. Provide more sales training for DSRs
2. Make better use of laptops
3. Improve CAD system operations
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: No
Total number of SKUs: 12,000
Did you experience a price increase in 2002 from manufacturers? No
Do you expect price increases from manufacturers in 2003? Yes, about 3%
Total number of customers you did business with during the last 12 months? 3,500
Does your sales force have laptops? N/A

82. ABC Hotel & Restaurant Supply
Headquarters: Austin, Texas
Company e-mail address: N/A
President/E-mail address: Robert Guidry;
Number of employees: N/A
Number of DSRs: N/A
Salespeople compensation: N/A
Number of branches and locations: N/A
Buying Group affiliation: N/A
Total sales in 2001: $10.2 million
Total sales in 2002: $1
1.0 million*
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? N/A
Web Site: N/A
Are you engaged in e-Commerce? N/A
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? N/A
Do you expect price increases from manufacturers in 2003? N/A
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? N/A

83. Foodservice Concepts Inc.
Headquarters: Dallas
Company e-mail address: N/A
President/E-mail address: Alan Berger; N/A
Number of employees: N/A
Number of DSRs: N/A
Salespeople compensation: N/A
Number of branches and locations: N/A
Buying Group affiliation: N/A
Total sales in 2001: $10.4 million*
Total sales in 2002: $1
1.0 million*
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? N/A
Web Site: N/A
Are you engaged in e-Commerce? N/A
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? N/A
Do you expect price increases from manufacturers in 2003? N/A
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? N/A

84. New & Nearly New Restaurant Equipment & Supplies
Headquarters: Tarpon Springs, Fla.
Company e-mail address:
President/E-mail address: James Georgeades
Number of employees: 26
Number of DSRs: 7
Salespeople compensation: Salary only
Number of branches and locations: 1
Buying Group affiliation: PRIDE
Total sales in 2001: $9.0 million
Total sales in 2002: $1
1.0 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 85%; Tabletop, 14%; Janitorial, 1%
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top objectives for 2003:
1.Consolidate purchasing
2. Improve customer service
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.nnneq.com
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? .5%
Total number of SKUs: 2,720
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 90-95
Does your sales force have laptops? No

85. Wes Design & Supply Co. Ltd.
Headquarters: Farmingdale, N.Y.
Company e-mail address:
President/E-mail address: Stu Label; N/A
Number of employees: 30
Number of DSRs: 8
Salespeople compensation: Salary and commission
Number of branches and locations: None
Buying Group affiliation: ABC
Total sales in 2001: $10.0 million**
Total sales in 2002: $10.8 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 35%; Supplies, 20%; Tabletop, 35%; Janitorial, 5%; Paper/Disposables, 5%
2002 sales breakdown by Customer Type: Noncommercial, 25%; Independent Restaurants, 30%; Chain Restaurants, 20%; Hotels/Resorts, 25%; Other, 0%
Top achievements in 2002:
1. Maintained sales and profits
2. Controlled costs
Top 3 challenges for 2003: N/A
Top objectives for 2003:
1. Increase sales and profits
2. Prepare new catalog
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.wesdes.com
Are you engaged in e-Commerce? No
Total number of SKUs: 3,000
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 700
Does your sales force have laptops? No

86. Boxer Northwest Co.
Headquarters: Portland, Ore.
Company e-mail address: N/A
President/E-mail address: Donald L. Clarke;
Number of employees: 30
Number of DSRs: 10
Salespeople compensation: Base pay and commission
Number of branches and locations: 1
Buying Group affiliation: SEFA
Total sales in 2001: $10.5 million**
Total sales in 2002: $10.5 million*
2002 sales breakdown by Product Category: Heavy/Light Equipment and Supplies, 25%; Tabletop, 60%; Janitorial, 10%; Paper/Disposables, 5%
2002 sales breakdown by Customer Type: Independent and Chain Restaurants, 50%; Noncommercial, 25%; Retail, 10%; Other, 15%
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.boxernw.com
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? 2%
Total number of SKUs: 5,000
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 5,000
Does your sales force have laptops? No

87. Stern Food Service Equipment & Furnishings
Headquarters: St. Louis
Company e-mail address:
President/E-mail address: Bill Davis; N/A
Number of employees: 25
Number of DSRs: 9
Salespeople compensation: Salary and commission
Number of branches and locations: 1
Buying Group affiliation: ISE
Total sales in 2001: $10.0 million**
Total sales in 2002: $10.0 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 100%
2002 sales breakdown by Customer Type: Noncommercial, 5%; Independent Restaurants, 70%; Chain Restaurants, 15%; Other, 10%
Top 3 achievements in 2002:
1. Reduced expenses
2. Improved rebates
3. Improved cash flow
Top 3 challenges for 2003:
1. Maintain cash flow
2. Improving exposure to credit risks
3. Continuing to reduce expenses by being "lean and mean"
Top 3 objectives for 2003:
1. Improving net profit
2. Expanding customer base
3. Extending ourselves into other foodservice sectors, such as noncommercial
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site:
Are you engaged in e-Commerce? No
Total number of SKUs: Approx. 400
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 200
Does your sales force have laptops? No

88. Jacob Licht Inc.
Headquarters: Providence, R.I.
Company e-mail address:
President/E-mail address: Gary Licht;
Number of employees: 25
Number of DSRs: 5
Salespeople compensation: Salary and bonus
Number of branches and locations: 1
Buying Group affiliation: Pride
Total sales in 2001: $9.0 million
Total sales in 2002: $9.9 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 75%; Supplies/Tabletop, 25%; Janitorial/ Paper/Disposables, 0%
2002 sales breakdown by Customer Type: Noncommercial, 75%; Independent Restaurants, 25%; Chain Restaurants, 0%; Hotels/Resorts, 0%; Other, 0%
Top 3 achievements in 2002:
1. Achieved sales growth in difficult market
2. Reorganized Contract dept. into total project management system
3. Refocused on developing corporate culture of "doing things great"
Top 3 challenges for 2003:
1. Maintaining gross margins
2. Maintaining sales growth
3. Continuing staff development
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? "Listening and looking"
Web Site: www.jacoblicht.com
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? 1%
Total number of SKUs: 2,500
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
What is the
Total number of customers you did business with during the last 12 months?
800
Does your sales force have laptops? No

89. Kessenich's Ltd.
Headquarters: Madison, Wis.
Company e-mail address:
President/E-mail address: Robert W. Kessenich; N/A
Number of employees: 37
Number of DSRs: 10
Salespeople compensation: Commission only
Number of branches and locations: 1
Buying Group affiliation: SEFA
Total sales in 2001: $10.4 million
Total sales in 2002: $9.6 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 48%; Supplies, 25%; Tabletop, 10%; Janitorial, 2%; Paper/Disposables, 15%
2002 sales breakdown by Customer Type: Noncommercial, 33%; Independent Restaurants, 29%; Chain Restaurants, 8%; Hotels/Resorts, 5%; Other, 25%
Top 3 achievements in 2002:
1. Lowered operating costs
2. Started aggressive training program
3. Created HACCP instructors
Top 3 challenges for 2003:
1. Increase margins in down market
2. Cut overhead and maintain services
3. Confront lower-margin competitors
Top 3 objectives for 2003:
1. Convert to new computer system
2. Find new cost-saving opportunities
3. Expand design services
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.kessenichs.com
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? Less than 1%
Total number of SKUs: 6,200
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
What is the
Total number of customers you did business with during the last 12 months?
Approx. 3,200
Does your sales force have laptops? No

90. Brysco Food Service Equipment & Design
Headquarters: Pittsburgh
Company e-mail address: N/A
President/E-mail address: Ronald Champe; N/A
Number of employees: N/A
Number of DSRs: N/A
Salespeople compensation: N/A
Number of branches and locations: N/A
Buying Group affiliation: N/A
Total sales in 2001: $9.0 million
Total sales in 2002: $9.5 million*
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? N/A
Web Site: N/A
Are you engaged in e-Commerce? N/A
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? N/A
Do you expect price increases from manufacturers in 2003? N/A
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? N/A

91. American Energy Restaurant Equipment
Headquarters: Springfield, Va.
Company e-mail address:
President/E-mail address: Jim Strickler;
Number of employees: 25
Number of DSRs: 7
Salespeople compensation: Commission only
Number of branches and locations: 1
Buying Group affiliation: Pride
Total sales in 2001: $9.0 million
Total sales in 2002: $9.3 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 80%; Paper/Disposables, 20%
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top objectives for 2003:
1. Achieve growth through service
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.cleandishes.com
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? 1%
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 1,200
Does your sales force have laptops? No

92. Eastern Bakers Supply Co.
Headquarters: Boston
Company e-mail address:
President/E-mail address: William Morrissey; N/A
Number of employees: 18
Number of DSRs: 6
Salespeople compensation: Salary only
Number of branches and locations: 1
Buying Group affiliation: SEFA
Total sales in 2001: $8.5 million**
Total sales in 2002: $9.2 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 60%; Supplies, 30%; Tabletop, 8%; Janitorial, 2%; Paper/Disposables, 0%
2002 sales breakdown by Customer Type: Noncommercial, 15%; Independent Restaurants, 60%; Chain Restaurants, 15%; Hotels/Resorts, 10%; Other, 0%
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: No
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? Approx. 800
Does your sales force have laptops? No

93. Oswalt Restaurant Supply
Headquarters: Oklahoma City
Company e-mail address: N/A
President/E-mail address: Jim Oswalt;
Number of employees: 38
Number of DSRs: 10
Salespeople compensation: Salary only
Number of branches and locations: 2
Buying Group affiliation: SEFA
Total sales in 2001: $8.6 million
Total sales in 2002: $9.12 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 58%; Supplies, 20%; Tabletop, 20%; Janitorial, 2%; Paper/Disposables, 0%
2002 sales breakdown by Customer Type: Noncommercial, 50%; Independent Restaurants, 15%; Chain Restaurants, 30%; Hotels/Resorts, 5%; Other, 0%
Top achievements in 2002:
1. Opened a branch sales office in Tulsa, Okla.
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? N/A
Web Site: www.oswalt.biz
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? 2%
Total number of SKUs: 3,100
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 780
Does your sales force have laptops? No

94. Buckelew's Food Service Equipment
Headquarters: Shreveport, La.
Company e-mail address:
President/E-mail address: John E. Hunsicker III;
Number of employees: 26
Number of DSRs: 3
Salespeople compensation: Salary and commission
Number of branches and locations: 2
Buying Group affiliation: EDI
Total sales in 2001: $9.43 million**
Total sales in 2002: $9.11 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 65%; Supplies, 20%; Tabletop, 15%; Janitorial, Paper/Disposables, 0%
2002 sales breakdown by Customer Type: Noncommercial, 95%; Independent Restaurants, 5%
Top achievements in 2002:
1. Maintained sales while growing profits and consolidating and cutting expense Top challenges for 2003: Same as above
Top objectives for 2003: Same as above
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site:
Are you engaged in e-Commerce? Yes
What % of current customers and sales is generated from e-Commerce? 1%
Total number of SKUs: 10,540
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 972
Does your sales force have laptops? Yes

95. Davida FoodService Int'l. Inc.
Headquarters: Miami
Company e-mail address:
President/E-mail address: Berta Savariego; N/A
Number of employees: 16
Number of DSRs: 3
Salespeople compensation: Salary and commission
Number of branches and locations: 1
Buying Group affiliation: Nissco
Total sales in 2001: $9.0 million
Total sales in 2002: $9.0 million
2002 sales breakdown by Product Category: Heavy/Light Equipment, 10%; Supplies, 20%; Tabletop, 10%; Janitorial, 5%; Paper/Disposables, 55%
2002 sales breakdown by Customer Type: Noncommercial, 80%; Independent Restaurants, Chain Restaurants; Hotels/Resorts; Other, 20%
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: N/A
Are you engaged in e-Commerce? No
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? No
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? No

96. Curtis Restaurant Supply
Headquarters: Tulsa, Okla.
Company e-mail address:
President/E-mail address: Gary E Dupler;
Number of employees: 25
Number of DSRs: 8
Salespeople compensation: Salary and commission
Number of branches and locations: 1
Buying Group affiliation: EDI
Total sales in 2001: $8.0 million**
Total sales in 2002: $8.2 million
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003:
1. Achieve sales growth
2. Reduce COS reduction
3. Reduce SGA reduction
Top 3 objectives for 2003:
1. Achieve sales growth
2. Reduce COS reduction
3. Reduce SGA reduction
Did your company acquire any other companies in 2002? No
Plan merger/acquisitions for 2003? No
Web Site: www.curtisequipment.com
Are you engaged in e-Commerce? No
Total number of SKUs: 38,000
Did you experience a price increase in 2002 from manufacturers? Yes
Do you expect price increases from manufacturers in 2003? Yes
Total number of customers you did business with during the last 12 months? 2,500
Does your sales force have laptops? Yes

97. Loubat Equipment Co.
Headquarters: New Orleans
Company e-mail address: N/A
President/E-mail address: Henri Louapre; N/A
Number of employees: N/A
Number of DSRs: N/A
Salespeople compensation: N/A
Number of branches and locations: N/A
Buying Group affiliation: N/A
Total sales in 2001: $8.0 million
Total sales in 2002: $8.0 million
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? N/A
Web Site: N/A
Are you engaged in e-Commerce? N/A
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? N/A
Do you expect price increases from manufacturers in 2003? N/A
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? N/A

98. Star Restaurant Equip. & Supply Co.
Headquarters: Van Nuys, Calif.
Company e-mail address: N/A
President/E-mail address: Joe Birken; N/A
Number of employees: N/A
Number of DSRs: N/A
Salespeople compensation: N/A
Number of branches and locations: N/A
Buying Group affiliation: N/A
Total sales in 2001: $7.6 million
Total sales in 2002: $7.9 million*
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? N/A
Web Site: N/A
Are you engaged in e-Commerce? N/A
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? N/A
Do you expect price increases from manufacturers in 2003? N/A
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? N/A

99. Murrays Hotel & Restaurant Supply Inc.
Headquarters: Colton, Calif.
Company e-mail address: N/A
President/E-mail address: Cecil Murray; N/A
Number of employees: N/A
Number of DSRs: N/A
Salespeople compensation: N/A
Number of branches and locations: N/A
Buying Group affiliation: N/A
Total sales in 2001: $8.0 million
Total sales in 2002: $7.6 million*
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? N/A
Web Site: N/A
Are you engaged in e-Commerce? N/A
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? N/A
Do you expect price increases from manufacturers in 2003? N/A
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? N/A

100. Restaurant Equipment Sales Inc.
Headquarters: Wilmington, Del.
Company e-mail address: N/A
President/E-mail address: Sandra Durgin; N/A
Number of employees: N/A
Number of DSRs: N/A
Salespeople compensation: N/A
Number of branches and locations: N/A
Buying Group affiliation: N/A
Total sales in 2001: $8.0 million
Total sales in 2002: $7.6 million*
2002 sales breakdown by Product Category: N/A
2002 sales breakdown by Customer Type: N/A
Top 3 achievements in 2002: N/A
Top 3 challenges for 2003: N/A
Top 3 objectives for 2003: N/A
Did your company acquire any other companies in 2002? N/A
Plan merger/acquisitions for 2003? N/A
Web Site: N/A
Are you engaged in e-Commerce? N/A
Total number of SKUs: N/A
Did you experience a price increase in 2002 from manufacturers? N/A
Do you expect price increases from manufacturers in 2003? N/A
Total number of customers you did business with during the last 12 months? N/A
Does your sales force have laptops? N/A


 
 
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