June 2006

2006 Hall of Fame Inductee
When Howard Fishman bought S.S. Kemp in Cleveland, he did one major thing: listen to the customers and treat them with respect, which, in turn, has earned him success and respect in the E&S community.

2006 Top Achievers
This year’s picks represent the cream of the crop in the dealer, consultant, manufacturers’ representative and service agent sectors.

Editor's Perspective: Best in Class
This month’s spotlight of FE&S’ Hall of Fame and Top Achiever award winners shows what it takes to be the best: adapting to changes and building meaningful relationships with customers.

Consultant’s Viewpoint: Streamlining the Process
A thorough and accurate submittal package will save time and lower costs, but most importantly, prevent a communication breakdown between all players in kitchen construction, writes Douglas Huber, vice president, Foodservice Consultants Studio Inc.

Parting Shot: XML Marks the Spot
DSRs who use XML software are able to automate and simplify order processes while keeping the end-user better informed, writes Bradley Pierce, president of Restaurant Equipment World.

Chain Profile: Doc Green’s Gourmet Salads
Open display cases and exposed cooking areas allow customers to watch the preparation of their salads and sandwiches at this upscale, cafeteria-style chain where healthy meets hearty.

Facility Design Project of the Month: Café 71 & Patisserie at the Hyatt Center in Chicago
Designers overcame challenges due to post-9/11 enhanced security measures to create an upscale, multi-concept venue with a grill, carving station, salad bar and other stations featuring floating exhaust hoods, decorative light fixtures and a 50-foot-long mosaic.

DSR of the Month: Mike Plasman Stafford-Smith Inc., Grand Rapids, Mich.

E&S Spotlight: Supermarket E&S
As more and more supermarkets offer prepared meals to take home, many upgrade their equipment to accommodate chefs working behind the counter.

Web Exclusive: In-Brief
Don’t let the fast pace of the E&S industry put you out of touch. Keep track of your industry friends’ and colleagues’ career moves with InBrief Online.

Web Exclusive: Economic Outlook